Testing Manager

KEERTHI

Ph: 516-***-****

*********@*****.***

____________________________________________________________________________

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SUMMARY:

. Having 5 years of work experience in Software Testing Specializing in

Black Box, white box Testing using both Manual Testing and Automation

Testing.

. Experience in testing Client/Server and Web based applications on

different domains

. Development of Test Plan, Test Cases, Test Data and Preparation of

Automation Design Structure.

. Expertise in Execution of Test Cases, Test Scripts and generating

automation Test Scripts using Automation Tools.

. Experience in Functional Testing, Regression Testing and User

Acceptance Testing.

. Experience in Defect management and Bug Reporting using Test Director.

. Proficient with automation tools Quick Test Professional (QTP), Load

runner, Quality center.

. Good knowledge in different types of Testing.

. Having good knowledge in SDLC, STLC.

. Good communication and analytical skills.

TECHNICAL SKILLS:

Operating System: Windows 95 / 98 / XP / NT / 2000, UNIX.

Languages: C, C++, Core Java, UML, PHP5, PL, SQL

Internet Technologies: HTML, DHTML, CSS, XML, JavaScript,

RDBMS: SQL Server, Oracle 8i

Oracle Tools: Toad.

Automated Testing Tools: QTP, Win Runner, Load Runner

Bug Reporting Tool: Quality center, Test Directory

EDUCATION:

Master in Software Engineering

GPA: 3.6

Bachelors of Technology in Computer Science

GPA: 3.8

PROFESSIONAL EXPERIENCE:

Bronx Lebanon Hospital, NY

Jan 2010 - Sep 2010

Position: QA Analyst

Description: This is application software acting as a middle ware between

Insurance provider and Medical service provider. This is divided into three

main modules Patient Module, Provider Module and Insurance Module. This is

an online system where three will be tie up with insurance providers and

medical service providers, the clients and can use the system by

registering on the internet Provision is given for medical service provider

to do the billing and all the details are available online. They can send

bill details and can track the status of their payment of the bills online.

Patient can also view the status of the claim made by him. There is a

provision for getting the appointments online.

Responsibilities:

. Manual Test cases were created to validate the functionality.

. Test Scenarios were created and executed to test business rules.

. Processing in a stand-alone environment. Involved in Regression

testing of application

. Developed and executed Test Scripts and Test cases. Regression testing

is implemented in various phases of testing.

. Used QTP for Regression testing.

Environment: JAVA, JSP, EJB, ORACLE AND WINDOWS NT.

VMware, CA

Mar 2009 - Dec 2009

Position: QA Analyst

Description: Customer Order Management is a call center and web application

tool used to place an order for various products at different service

points with various options. The customer profile will be maintained with

customer account and service accounts and billing accounts for order

processing and billing of the products. They provide bundle package for

long-distance, local and DSL calls that are linked with each other. The

integration among the modules of applications to process customer

management, order processing and billing were done interactively using

client - server GUI application and web application.

Key Accomplishments

. Analyzed business requirements for creating test cases and scenarios.

Created various meaningful test cases which covered local and national

plan coverage converting from complex business logic which include

major rules and sub rules.

. Tested the accuracy of services in order process and billing by

creating and running both positive and negative test cases.

. Developed Test plans and Test cases for System, Integration and UAT

testing.

. Maintained test standards and was also involved in creating test

scenarios.

. Actively participated in requirements gathering and test plan review

meeting.

. Involved in regression testing after each modification and

enhancement.

. Tracked Bugs and reported them using QC as Defect Tracking Tool and

performed regression testing.

. Reviewed and analyzed executed test results with team members for

coverage analysis.

. Worked with team members to establish project schedules, ensure

projects follow schedule, and provide concise status reports to

management. Corresponded among QA managers and developers.

. Use scheduling software Autosys to create, edit, modify and run

multiple thousands of automated jobs. Build and run jobs in sap.

. Work on different UNIX servers to create and resolve problems that

client's request. Send and receive various payroll and human resources

data files from and to the clients.

. Managing data of the various thousands of jobs, and files, working on

the database to create files, and modify them, delete the files using

Toad to pull the data from the database.

Environment: JAVA, J2EE, C++, WEBSPHERE, ORACLE, QUALITY CENTER, QTP, JSP,

JDBC, WINDOWS, MS OFFICE, TOAD, UNIX

HSBC BANK - India Aug 2007- Dec 2007

QA Tester

E-Home and E-Auto

HSBC is one of the world's largest financial institutions with 9500 offices

in 79 countries.

Responsibilities:

. Prepared test cases for Navigational testing, Functionality testing

under load and GUI testing using Test Manager.

. Performed manual testing of the application and identified defects.

. Automated the test cases for Regression testing using Rational Robot.

. Parameterized the test scripts to generate and test different reasons

for inquiry.

. Involved in database testing of the application to check for insert

and update operations.

. Handled unexpected errors using inbuilt exception handling.

. Performed regression testing to check for defects in previous tested

modules.

. Analyzed transaction graphs, web resource graphs and network graphs to

pinpoint the bottleneck.

. Involved in Database Testing using SQL Queries.

. Participated in meetings and walkthroughs.

Environment: Rational Robot, Test Manager, SQA Basic, Java, J2EE, HTML,

DHTML, XML, JavaScript, Oracle, Toad, Perl, UNIX and Windows 2000.

Academic projects:

PROJECT: e- Helpdesk

Aug 2008- Dec 2008

This system was developed as a cost-effective hosted and mainly aims at

providing services to a college or university. It's a complete browser

based secure password protected control center thereby allowing better

communication between the user and the support team.

> Implemented complete help desk solution for small to medium sized

businesses and organizations.

> Implemented application using SQL Server, ASP .Net, Ajax.

> Test cases were created based on the requirement specifications.

> Performed unit testing, integration testing, system testing and user

acceptance testing.

> Defects are tracked using defect tracking tool.

Design of a Student Registration System

Jan 2008 - May 2008

It has three main entities: Student entity: which contains all major

universities of past degrees, list of all Stratford colleges and

departments. The other entities are faculty and courses.

> Gathered and analyzed requirements, took part-in logical database

design, and physical database design which included many features like

capacity planning, table space management, file system management.

> Performed back end testing by writing SQL queries to load data in the

data tables and verified data integrity.

> Conducted integration, System, Functional, Database integrity, user

acceptance and sanity testing.

> Bug report generation and defect tracking using QTP.

Online Grading System

D.V.R College of Engineering and Technology, India Nov

2006- May 2007

Description:

This project was taken during my Bachelors at the university.

Designed and developed an online grading system which helps

student grade other teams. The department was interested in developing and

updating the website for their course, staff and students. The main job

responsibility was to gather the required information from H.O.D. and

different faculties according to their syllabus and design the website for

the mentioned purpose. Each student is allowed to login and access the

system to grade other teams with MS-ACCESS as Back end session tracking.

Responsibilities:

> Analyzed Business, Functional requirements and Developed test plans,

test cases and generated test scripts for both positive and negative

testing.

> Preparation of Automation design frame work and input test data grid.

> Generating Automation test scripts using QTP and performing unit

testing on those test scripts.

> Execution of Regression Testing by repeated execution of recorded Test

Scenarios to identify errors in each modified build in the process of

Testing.

> Collected required information from faculty and staff to design

website.

> Design website in PHP, FrontPage, JavaScript, HTML, Photoshop

> Maintained student database using SQL/MySQL

> Generated queries using functions in SQL/PL SQL.

> Introduced and implemented coding standards, source code control,

library class usage, error handling/debug techniques.

Environment: PHP 4.1, MySQL 4.1, Linux, Apache, Smarty Structure, HTML,

CSS, JavaScript, Dream Weaver.

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