Customer Service Medical Assistant

*** *. ***** ****** ******, NJ *****(856-***-****(email:

Myesha30@netzerocom

Regina Bryant

Objective

To secure a position with in a medical office/facility where I can

utilize my skills as a Medical Assistant/Phlebotomist. I am a highly

motivated, professional, and skilled individual who is looking for an

environment where I can challenge my technique and obtain professional

growth.

Experience

September Harte Hanks Teleservices LLC Pennsauken, NJ

2005-July 2008

Customer Service Representative

Assisting Blue Cross/Blue Shield members with their medical insurance

plans and answering any questions that they might have.

Performed data entry

Multi-Trained in other accounts within the company

December A Better Place Day Care Center Lawnside, NJ

2004-August 2005

Lead Classroom Instructor

Created daily use of lesson plan for children under the age of 2

Providing the healthy breakfast/lunch and snacks for toddlers

Adventuring in educational activities/field trips

Teaching how to use the bathroom properly and sanitation

Teaching mannerism/etiquette

February Accu Staffing Pennsauken, NJ

2000-November

2003

Prepper/CSR-Training Supervisor/CSR

Basic Filing

Providing Quality Customer Service

Inputting clients personal information from paper to disc

Data Entry

Quality Control

February Kresson View Care Center Voorhees, NJ

2000-November

2000

Certified Nurses Aide

Assisted the elderly patients with help when needed

Provided baths and daily hygiene with patients' assistance

Made beds/cleaned around bedding area

Prepared dietary food and fed elderly patients

Entertained with activities

Checked for sores and bruises

Prepared the patients for outings and appointments

Education

March 2010-June CDM Institute Marlton, NJ

2010

Certified Medical Assistant Program-Graduate

Methods of Charting

Anatomy & Physiology

Basic Pharmacology

Phlebotomy, Laboratory Testing, Collecting and Handling

EKG

Urinalysis

Infection Control

Nutrition and Health

HIPPA Compliance

Medical Asepsis Sterilization

Medical Terminology

Microsoft: Word, Excel, Power Point

Specimen Collection

Patient History Documentation

OSHA Standards

Hematology/Phlebotomy

Electrocardiography

CPR/First Aide-Certified

References

References are available on request.

Contact this candidate