James Johanneson

**** * ****** ***

Sioux Falls, SD

57104.

605-***-****

abicrw@r.postjobfree.com

PROFILE Professional and dedicated

individual with twenty years experience in the

Communications Industry. Skilled in problem solving and detail oriented.

WORK HISTORY

Mar 2009 - Aug 2010 Fulfillment Supervisor

Midcontinent Communications

International Falls, MN

Responsibilities:

. Supervised four Local Service Representatives.

. Managed and performed all warehouse functions

and duties.

. Ensured all safety and system requirements were

met according to OSHA and FCC regulations.

. Performed installs, repairs, locates, walkouts

and any other duties as needed.

Sept 2008 - Mar 2009 Plant Performance Maintenance

Technician

Midcontinent Communications

Sioux Falls, SD

Responsibilities:

. Performed sweeping and balancing of mainline

equipment.

. Searched for and repaired system problems and

leakage.

. Checked power supplies.

. Spliced in and replaced equipment.

. Followed OSHA and FCC regulations.

May 2002 - Sept 2008 Advanced Installer Technician

Midcontinent Communications

Sioux Falls, SD

Responsibilities:

. Installed phone, internet and cable service.

. Performed on-call duty as required.

. Repaired system problems and leakage as needed.

Sept 2001 - Jan 2002 Splicing Supervisor

Cable Constructors Inc.

Augusta, ME

Responsibilities

. Supervised twenty employees and contractors.

. Performed Quality Assurance checks on systems

splicing.

. Assigned all installation and activation work.

Aug 1995 - Sept 2001 Owner/Self-Proprietor

Barbarian Splicing

Olathe, KS

Responsibilities:

. Install and activate system upgrades.

EDUCATION

NCTI Courses:

. Installer

. Installer Technician

. Service Technician

. System Technician

. Fiber Install & Activate

. Fiber Testing & Maintenance

. Advanced Technician

. Return Path Operations

. Effective Supervision

SKILLS

. Knowledgeable in Microsoft Word and Excel.

. Proficient in ICOMS and WorkAssure.

. Certified in handling difficult customers.

. Proficient in Window XP, Vista and 7.

ACHIEVEMENTS

. Employee of the Week

. Meritorious Mast

. Certificate of Commendation

REFERENCES

Available on request.

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