DAN W. JONES
********@***.***
SKILLS
* Operational management
* Budget and P&L accountability
* Measuring and reporting metrics
* Strong management skills with experience managing a sales force
* Call Center Management Experience
* Recruiting, training, and coaching sales teams
* Vendor Management
* Inventory utilization and management
* Quality and process improvement
* Trend and root cause analysis
* DOT Regulations
* Excellent presentation and communication skills
* Excellent consultative sales skills
* Systems Knowledge: Kronos, Salesforce.com, Mitel, Dodge, Goldmine,
and Verint
EXPERIENCE
Mobile Mini Inc October 2005 - January 2010
Mobile Mini, Inc. is the world's leading provider of portable storage
solutions through its total lease fleet of approximately 260,000
portable storage and office units with 91 branches.
Branch Operations Manager Kansas City, KS
. Directed all daily operations and call center sales management of
the branch in the Kansas City area. Including human resources,
transportation, operations and profitability functions of the
branch location.
. Improved efficiencies and increased productivity of the branch and
call center by motivating, evaluating, empowering and training
employees.
. Responsible for complete inventory control, dispatchers, safety for
the entire branch, and damage and repair procedures.
. Organized and kept the branch staff up to date on all company
required forms, reports and policies including OSHA and DOT
regulations.
. Increased top line sales and grew revenue of new and existing
Customers through coaching and development with sales team.
. Increased overall branch rental sales from 700 to 1400 units on
rent from 2007 to 2009.
. Managed and improved inventory control and process. Recouped over
60 lost units in the field.
. Analyzed P&L to control costs and increase revenue for the branch.
o Recouped losses by recognizing and properly billing damage
and repairs on rental units.
o Increased revenue and margins through up selling and properly
billing for company products and services.
o Increased trucking revenue through rate adjustments and
utilizing outside vendors.
. Increased Client satisfaction on all sales and rentals by
delivering quality products consistently. Improved perceived
perception immediately after implementing a standard checklist for
yard crew and drivers to follow prior to delivery.
. Developed effective relationships with outside vendors for supplies
and services.
University of Phoenix November 2004 - October 2005
University of Phoenix provides access to higher education so students
can develop the knowledge and skills necessary to achieve their
professional goals, improve the productivity of their organizations
and provide leadership and service to their communities.
Enrollment Counselor / Team Lead Phoenix, AZ
. Presented enrollment opportunities in a call center environment to
potential students across the country by acting as an advisor for
admissions, degree selection and enrollment process.
. Mentored a team of 10-15 call center enrollment counselors through
training, coaching and leading and the team towards overall company
goals and objectives.
Mobile Mini January 2004 - November 2004
Mobile Mini, Inc. is the world's leading provider of portable storage
solutions through its total lease fleet of approximately 260,000
portable storage and office units with 91 branches.
Inside Sales, Team Lead Phoenix, AZ / Kansas
City, KS
. Increased mobile office container sales and leasing results for
commercial businesses, contractors, and residential customers
within a call center environment.
. Directed a group of 6-7 call center sales reps by training,
observing, and tracking employee development in support of company
goals and objectives.
. Recognized consistently for sales results and performance within
the overall company.
Dent Wizard January 2003 - January 2004
Dent Wizard International has been an innovative leader in the
Paintless Dent Removal (PDR) industry since 1983.
PDR Technician
. Serviced new and existing accounts/customers by repairing dent
damage using Dent Wizard's PDR process, providing excellent
customer service, and educating prospective customers in our
services/programs.
DAN W. JONES
********@***.***
Makita March 2002 - January 2003
Makita manufactures best-in-class industrial power tools for the
professional user.
Manufacturer's Representative Phoenix, AZ
. Developed strategies and plans to promote products in the Arizona
territory to maintain and grow existing accounts.
. Scheduled training sessions with clients on product training and
education.
. Organized and participated in trade shows events to increase
product awareness.
. Evaluated customer product inventory and price points to increase
client sales
. Developed fliers and sales promotions to extend product line in
current accounts and establish new distributors.
Grainger August 1999 - March 2002
Grainger is the leading broad-line supplier of facilities maintenance
products serving businesses and institutions in the United States,
Canada, Mexico, India, China, and Panama.
Territory Manager, Sales Tempe, AZ
. Developed a consultative role for business-to-business sales in a
call center and outside sales environment to industrial, government
and/or commercial accounts.
. Demonstrated the ability to work independently within a local,
multi-million dollar, and geographic territory calling on
established accounts and developing new business on a daily basis.
. Prioritized time, focus, and workload for over 2000 customers
within a territory with the use of technology.
. Partnered with manufacturer representatives directly.
. Scheduled and led seminars and training sessions for customers and
other Territory Managers to help increase product knowledge.
Jurassic Pools November 1997 - August 1999
Pool Sales and Design Tempe, AZ
Zep Manufacturing August 1994 - November 1997
Account Manager Kansas City, MO / Phoenix, AZ
Fresh Fish Company November 1992 - August 1994
Sales Manager Kansas City, MO
Price Chopper January 1986 - November 1992
Assistant Manager / Meat Cutter Independence, MO
PROFESSIONAL DEVELOPMENT & EDUCATION
1985 - Current
Stairway to Leadership; Stress Management; Diversity; Labor Relations;
Managing People and Performance; Take Charge of your Career; Increasing
Human Effectiveness; True colors (Individual awareness)
EDUCATION
University of Phoenix, Phoenix, AZ
Metropolitan Community College, Kansas City, MO
Availability- now
Willing to relocate
Salary Requirements - negotiable