Customer Service Medical

Danita Watson

*** **** **., ******* ****, VIRIGINIA 23607

PHONE (757) 235 - 6102 . E-MAIL abicpk@r.postjobfree.com

Objective:

To obtain a challenging position as a Medical Biller/Coder within an

organization in which I can grow and utilize my diverse background.

Summary of Skills:

A highly energized and motivated medical professional driven by the vision

of a new career and by the desire to be the best. Proficient with 10 Key

by touch above average with Microsoft Windows, Excel and other Microsoft

Office applications. Posses' extensive customer service, managerial and

administrative experience and demonstrates strong leadership abilities.

Competent with accounting functions essential to working with insurance

companies and processing claims, anatomy and physiology, medical

terminology, diagnostic and procedural coding utilizing CPT and ICD-9

codes. Absolutely loves working within a team setting, demonstrates strong

organizational abilities, quality communications skills and patient

service.

Education:

Everest College, Newport News, VA- 2010

. Medical Insurance Billing and Coding Diploma

. Honor Roll

Warwick High School, Newport News, VA

. High School Diploma

Professional Experience:

2010 Express Billing Services Chesapeake, VA

Medical Insurance Billing and Coding Extern

. Demonstrated knowledge of medical terminology and a variety of

insurance remits and EOB's.

. Coded medical records with ICD-9, CPT-4, and HCPCS Level II coding,

processing 30 to 60 claims daily while maintaining 95% accuracy and

achieving productivity goals

. Made telephone and Internet follow-ups with Insurance companies on

claim status and denials.

. Handled a wide variety of medical claims for Neurology,

Gastroenterology, Physical Therapy, ENT, primary care and psychiatry

visits

2003-2008 Check 'N Go Hampton, VA

Customer Service Representative

. Completed all monetary transactions as well as all front office duties

. Provided outstanding customer service

. Generated short-term loans for customers.

Danita Watson

636 28th St., NEWPORT NEWS, VIRIGINIA 23607

PHONE (757) 235 - 6102 . E-MAIL abicpk@r.postjobfree.com

2001-2003 Radio Shack Hampton, VA

Sales Representative

. Provided product information and assisted customers in locating

products

. Activated customer's cell phone accounts and product up selling

. Provided excellent customer service

1996-2001 Eckerd Pharmacy Newport News, VA

Service Assistant

. Completed all monetary transactions and filing of paperwork

. Entered bank and inventory information into computer system

. Substituted as Assistant Manager and Pharmacy Tech

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