Sales Manager

Objective: to obtain a position in the field of Human Resources and

Recruiting.

Education

Master of Arts in Counseling Education San Jose State

University May, 2010

. G.P.A. 4.0

Bachelor of Arts in Communication Studies The University of

Montana May, 2002

. Organizational Communication emphasis, Psychology minor, Davidson

Honors College-University

Scholar Graduate, G.P.A. 3.4

Research Projects

. Thesis Project: "Increasing Retention Rates of First-Generation,

Undergraduate Engineering Students

Through the Development of the Pioneer Program" May 2010

. Resource Project: Resource guide developed to aide incoming

Engineering students in choosing a

discipline. Funding by National Science Foundation STEM

(Science, Technology, Engineering, Math)

Grant.

Relevant Work Experience

Professional Development & Practice Intern/Consultant

SJSU, College of Engineering, Student Success Center

06/09-06/10

. Developed a resource, through extensive research, to aid students

in picking a major within the College of Engineering.

. Assisted the Director of the Minority Engineering Student

Association (MESA)/Mesa Engineering Program (MEP), with resume

critiques in order to prepare her students for a conference.

. Collaborated with the Career Center in order to guide students in

the preparation of their resumes, cover letters, and job search

strategies.

. Developed and conducted various workshops around topics such as,

Communication Skills, Time Management, Test Taking, and Studying

Skills to College of Engineering students in a classroom and

workshop setting.

. Created online workshops on academic and professional development

topics for the College of Engineering website using Camtasia

Software.

Career Resource Counselor (Part-time/Temporary)

Skyline College, Workability III

1/10-05/10

. Counseled clients, referred from the Department of Rehabilitation,

through the job search process and continue to coach them once they

have secured a position.

. Built working relationships and partnerships with businesses in the

area in order to better assist clients with their job search

through first-hand knowledge of the market.

. Assisted clients in the preparation of their applications, resumes,

and enhancing their interview skills.

. Coached clients that secure employed by helping them build their

job skills.

. Demonstrated high-level of attention to detail and organizational

skills through proper management of client files.

Placement Counselor/Recruiter

Town & Country Resources

03/06-07/08

. Recruited candidates for clients looking to fill a staffing need in

their private homes.

. Closed, on average, five client requisitions per month and assisted

6 to 8 candidates in securing employment in a month's time.

. Learned and embraced a variety of different roles in order to be a

versatile, team player fulfilling the ever changing needs of the

business.

. Interviewed and thoroughly screened two to four candidates for

clients on a daily basis.

. Counseled both candidates and clients through the interviewing and

hiring process.

. Maintained strong relationships with all clients and candidates

post placement in order to ensure the success of the relationship.

Additional Work Experience

Anthropologie

Department Manager 06/10-Present

. Coordinate all aspects of the hiring and training process of new

sales associates, including weekly group interviews and monthly new

hiring trainings.

. Write a schedule weekly for a staff of 35-45 employees taking into

consideration the needs of the business and current sales trends.

. Coach and develop a team of managers to focus on sales generation

and staff development.

. Execute all HR duties and functions for the store effectively and

efficiently.

. Partner with the visual merchandiser to ensure that communication

and training around product knowledge is delivered consistently to

the staff.

Assistant Manager

Storables 07/04-08/05 &

07/08-08/09

. Increased sales in Q4 2004 from -12% to +5%, as compared to 2003

sales.

. Enacted a guerrilla marketing campaign for Holiday 2008 to increase

traffic and brand awareness.

. Coached and motivated staff to provide an excellent customer

experience.

. Performed operational tasks such as, scheduling, shipment

receiving, ordering product, and payroll.

. Skilled in human resources tasks such as, hiring, corrective

action, termination, and performance reviews.

Co-Manager

Eddie Bauer

08/05-03/06

. Assisted in the launch of a new concept store in San Jose,

California.

. Hired, trained, and recruited sales associates for holiday season

2005.

. Led sales staff to success by coaching them on their sales skills.

. Merchandised new product per company direction and reacting to

product sell through.

. Performed human resource and operational functions, such as,

payroll, schedule writing, and corrective action.

Assistant Manager/Supervisor

Gap 11/02-

07/04

. Assisted in the achievement of +5% increase in sales in 2002, as

compared to 2001 sales.

. Received the Bravo Award in 2002 for contribution on a panel that

presented to the District Managers in the Northern California

Region.

. Motivated staff by giving them goals and coaching on selling

techniques and customer engagement.

. Hired, recruited, and trained a highly talented selling staff for a

complex, 8 million dollar annual revenue business.

. Led visits with corporate executives, including former CEO Paul

Pressler.

. Contributed as a member of denim task force that assisted corporate

denim merchants in a successful re-launch of Gap denim.

Professional Associations: National Career Development Association,

American Counseling Association, American College Counseling Association

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