Human Resources Management

Monica Rios

**-** ****** ******, ***. *E, Forest Hills, NY 11375 917-***-****

PROFESSIONAL EXPERIENCE:

*/**-******* ***** *******, New York, NY

Generalist II, Human Resources

. Participate in weekly departmental meetings to review

viable candidates, open job orders, marketing efforts

and best practices.

. Play a vital role in Compensation Planning period by

attending meetings with Management in review of employee

performance for both Field and Corporate population.

. Monthly Team Incentive Reports for both Full price and

Outlet (East Coast/West Coast).

. Address all employee relations hotline calls for the

field population both full price and outlet (118

stores), ensuring that all issues are resolved in a

timely manner.

. Conduct exit interviews

. Manage all new store openings: recruit, reference check,

interview, prescreen, extend offers and hire.

. High interaction with managers (field and corporate).

. Point of contact for all Unemployment Claims (Talx).

. ICims - Weekly Reports, post/close job requisitions,

source resumes, etc.

. Point of contact for all stores (PTO policy, benefits,

payroll issues, short term disability, errors in

reporting structure etc.).

. Assist and follow up with internal job transfers, new

hires, terminations and job requisitions.

HR Manager - 5th Avenue Flagship

. Address employee relation issues, ensuring that all

issues are resolved in a timely manner.

. Serve as resource and coach for store management team

regarding all issues of corrective action and performance

management to ensure fairness and consistency in

application of all company policies.

. Coordinate and execute recruitment strategies, in

partnership with store management; determine and achieve

optimal staffing levels for peak and non-peak periods.

. Identify talent and assist in moving to new levels or

assignments.

. Conduct one on one meeting with management to discuss

staff performance, talent, development and action plans.

. Ensure performance plans are being utilized at all

levels.

. Partner with store management to meet on strategic

objectives.

Generalist I, Human Resources

. Partner with Talent Acquisition/Recruiting professionals

and hiring managers in the business to assure a seamless

recruiting process for both Corporate and Field.

. Conduct interviews with potential candidates for our

internship program.

. Conduct exit interviews below the Director level;

prepare severance and retention agreements.

. Run reports on turnover information monthly and on

quarterly basis.

. Approve all field new hires for (Juicy Couture) and

ensure data accuracy within Peoplesoft.

. Process FMLA requests (approval, designation and

tracking).

. Schedule Travel for all new District/Store Managers in

training.

Monica Rios

1/04 - 4/07 JetBlue Airways, Forest Hills, NY

Coordinator, Human Resources

. Ensure timely data input for payroll purposes, legal

requirements, regulations and operation standards for

the retention of Crewmember data.

. Ensure data accuracy and manage controls within the

master data in the Human Resources Information System

(HRIS).

. Interact with client departments, payroll and internal

Crewmembers.

. Perform verifications and on-line entry of source

documentation into SAP and other related systems.

. Ensure proper recording, approval and disposition of all

electronic workflow received, in accordance with

established policies and procedural guidelines.

. Follow up with department representatives as necessary

to ensure resolution of problems involving, in complete,

inaccurate, or non-compliant documentation.

. Review and process data and documentation pertaining to

new hires, terminations, leave of absence and employee

status changes.

Coordinator, Recruitment

. Target Selection trained, prescreen, schedule and

interview candidates on a daily basis.

. Manage a high volume of resumes, phone calls, and e-

mails from both internal and external applicants.

. Send out offer letters, agreements, rejection letters

and informational emails with PDF files to potential and

new applicants.

. Attend weekly meetings, pilot interviews, and special

events. Represent company at job fairs and offsite

visits to other bases.

. Collect, process, and verify that all paperwork for

potential candidates including background checks, DOT

testing, and setting up employee orientations.

. Update and use Vurv on a daily basis. Create and update

databases, spreadsheets, type own correspondence.

5/01 - 5/03 Fulcrum Global Partners, LLC, New York, NY

Human Resources Associate

. Benefits Administration: gathered and processed

pertinent employee information in order to register them

for company benefits including drug testing.

. Provided support in recruitment, employment personnel

records, compensation management, and organization

development and assembled new hire packages.

. Processed HR transactions i.e. (new hires, transfers,

job salary changes, terminations etc.)

. Responded to telephone, written, fax and email inquiries

from employees.

. Updated census, employee directory and vacation

spreadsheets.

. Scheduled domestic/international travel arrangements and

hotel accommodations.

SPECIAL SKILLS: Software: Peoplesoft, SAP, Kronos, Microsoft Office

(Visio, Word, Excel, Knowledge of Powerpoint), Windows

XP, Lotus Notes, Outlook, Mainframe, Recruitmax, Vurv,

IRecruit, ICims, Workhere 2.0, RBI -MicroStrategy 9,

Netscape Navigator, Explorer, all search engines

CERTIFICATES: Conducting Effective Investigations, DDI Target

Selection, Focus Time Management, Write On, Excel

Intermediate, Visio, RBI - Microstrategy

EDUCATION: LaGuardia Community College - 36 Credits

Course of Study: Computer Information Systems

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