Quality Assurance Project
Resume:
TANUJA P V
Mobile: 703-***-**** Email: ******@*****.***
SUMMARY
. Bachelors in Computer Science with over 5 years of work experience in
Information Technology with extensive experience in QA, an earned
reputation for meeting demanding deadlines and delivering critical
solutions on various levels of Quality Assurance for Client/Server and
Web-based applications on Windows and UNIX environments
. Experience working with Travel industries and State Governments.
. Exceptional engagement and client relationship management, leadership,
and communication skills.
. Experience in testing tools like Mercury Quality Center, Quick Test Pro,
Test Complete and Test Director.
. Excellent testing experience in all phases and stages of testing with
good working knowledge of testing disciplines, tasks, resources and
scheduling
. Hands on experience with all phases of Software Development Life Cycle
(SDLC). Experience in implementing QA Methodologies, test plans, test
cases, test scenarios and test deliverables.
. Experience in preparing Test Strategy, Test Plan, Test Summary Reports,
Test Cases and Test Scripts for Automated and Manual testing based on the
User Requirement Document and System Requirement documents for the
Functional, System, Integration, Regression, GUI, Database and
Smoke/Sanity testing
. Proficient in Black Box and Unit Testing
. Acted in liaison between management, business and development team for
requirements and managing the quality
. Good analytical skills combined with excellent interpersonal skills
. Quick learner with steep learning curve and ability to fit into any team
and work culture
. Self-starter, hard working and a consistent performer with the ability to
work both as a team member and independently
COMPUTER Web Technologies: HTML, XML, JSP, ASP, JDBC, ODBC, J2EE, .Net
SKILLS Database: SQL, DB2, MS Access, Toad, My SQL
Testing Tools: Mercury Quality Center, QTP, Test Director,
Bugzilla, Test Complete
Operating system: Windows 9x/2000, Windows NT, UNIX, MS DOS
EXPERIENCE
Montgomery County MD
Project: JustWare
Oct'09 - Till now
Test Engineer
JustWare is a fully integrated software package that allows criminal
justice personnel to organize information into name, case and count
records; track exhibit information, custody locations and release dates,
and all correspondence with an involved person; schedule and view past and
future appointments, events and correspondence; and creates reports for
statistical reporting to county, state and federal entries.
Responsibilities:
. Worked as part of the Functional Testing team, working
closely with the business analysts and a group of end users
in executing the test cases.
. Developed manual test cases/business processes using MS
office.
. Developed automation scripts for all the business processes
using Test Complete automation tool.
. Executed the manual and automation scripts to perform
functional and regression testing.
. Developed data driven automated scripts for security
profiles validation using test complete automation tool.
. Performed System acceptance Test for build validation.
. Performed GUI, Functionality, Regression and Performance
testing.
. Prepared requirements traceability matrix.
. Coordinated the Informal and Formal reviews for the test
scripts for the reporting team
. Supported in preparing Test strategy and Test plan
document.
. Participated in training the end user's with the
application.
. Attended to production bugs and customer queries and did
research to recreate the issues and created bug reports to
resolve the issues
. Retested bug fixes for the production issues and verified
deployment of fixes and newer functionalities in the
production environment
. Wrote SQL queries to validate the data.
Environment: .Net2.5, .Net3.0, .Net3.5, VMware, j-script, XML, SQL server,
Windows XP, Test Complete, SSRS, C#
Thomson Flights (TUI)
May '08 - Jun'09
Project: BRAC I & II
Quality Assurance Analyst
TUI is the world's largest holiday company, taking more than 30 million
people away on holiday. It's made up of some of Europe's biggest travel
brands. BRAC - Booking Recall Amend and Cancellation is a call centre
application which enables retrieving the booking records and making the
amendments in the same application. Amendments like add/delete/amend
passengers, amending the holiday package/Flight/Accommodation, amending the
booking dates etc. The Amendments vary according to different types of
bookings and different types of packages.
Responsibilities:
. Provide assistance and guidance to test team, regarding
testing processes and procedures
. Responsible for the coordination and planning of testing
efforts.
. Participated in requirement walkthroughs and review
meetings as the QA representative and provided feedbacks to
the team members
. Worked closely with the Developers and Business Analysts to
understand the requirements and write test cases using
Mercury Quality Center
. Created regression scripts using Quick Test Pro (QTP) and
tested and certified the scripts created by the contactors
. Analyzed user requirements and documented test
requirements.
. Created and executed test cases for manual and automated
testing
. Performed Functionality, Regression and GUI testing
. Attended to production bugs and customer queries and did
research to recreate the issues and created bug reports to
resolve the issues
. Retested bug fixes for the production issues and verified
deployment of fixes and newer functionalities in the
production environment
. Wrote SQL queries to validate the data and perform backend
testing
. Involved in discussions with the Business analysts for the
change request's raised during testing.
. Interacted with the end users and explained the newer
functionalities of the application to them through demo
meetings and presentations
. Created defects and bug reports (production bugs) through
Bugzilla and tracked it to retest and closure.
Environment: Mercury Quality Center, Quick Test Pro, Java, EJB, J2EE,
WebMethods, SQL, XML, Bugzilla, Vision, Toad, Datacash
Thomson Flights (TUI)
Mar'07 - Apr'08
Project: Iscape
Quality Assurance Analyst
Iscape is a portal platform which has been used to integrate Flight-only,
Accommodation-only and Holiday packages applications on one web portal.
Selecting an option 'Flight-only' or 'Accommodation-only' or 'Holiday
Bookings' navigates to the respective search page. It has been developed to
make ease of accessing all the different Thomson applications on one web
portal. Holiday packages had been classified to different types and thus
the booking flow too had been modified according the type of package being
booked.
Responsibilities:
. Worked closely with the Developers and Business Analysts to
understand the requirements and write manual test cases and
automated scripts using Mercury Quality Center and QTP
. Attended to production bugs and customer queries and did
research to recreate the issues and created bug reports to
resolve the issues
. Retested bug fixes for the production issues and verified
deployment of fixes and newer functionalities in the
production environment
. Performed GUI, Functionality and Regression testing.
. Wrote SQL queries to validate the data and perform backend
testing
. Participated in requirement walkthroughs and review
meetings as the QA representative and provided feedbacks to
the team members
. Interacted with the end users and explained the newer
functionalities of the application to them through demo
meetings and presentations
. Prepared a detail test schedule and test metrics on a day-
to-day basis for the project members to know the status of
the application
. Created regression scripts using Quick Test Pro (QTP) and
tested and certified the scripts
Environment: Mercury Quality Center, Quick Test Pro, Java, EJB, J2EE, XML,
Web Methods, SQL, Bugzilla, Windows 2000, Winscape, Toad, Vision, Datacash.
Thomson Flights (TUI)
Feb'06 - Feb'07
Project: Dynamic Packaging
Quality Assurance Analyst
Dynamic packaging is a web application that provides an easy way to book
the flights, Hotels and Holidays online. This application sells the flight
tickets and accommodations mainly and also include third party flights like
Open skies and Amadeus. Once the Thomson packages are sold or not available
then the Thomson accommodations are combined with third party flights to
make holiday packages that do not include any extras, which are included
with the Tracs packages.
Responsibilities:
. Worked closely with the Developers and Business Analysts to
understand the requirements and write test cases using
Mercury Quality Center
. Attended to production bugs and customer queries and did
research to recreate the issues and created bug reports to
resolve the issues
. Retested bug fixes for the production issues and verified
deployment of fixes and newer functionalities in the
production environment
. Wrote SQL queries to validate the data and perform backend
testing
. Involved in the DP and BRAC project, that was developed as
part of the merger of Thomson flight only with Holiday
packages and accommodation, right from requirements
gathering, test plan preparation, Requirements tracing
until testing and production deployment
. Participated in requirement walkthroughs and review
meetings as the QA representative and provided feedbacks to
the team members
. Interacted with the end users and explained the newer
functionalities of the application to them through demo
meetings and presentations
. Prepared a detail test schedule and test metrics on a day-
to-day basis for the project members to know the status of
the application
. Created regression scripts using QuickTest Pro (QTP) and
tested and certified the scripts
. Created defects and bug reports (production bugs) through
Bugzilla and tracked it to retest and closure
Environment: Mercury Quality Center, QuickTest Pro, Java, EJB, J2EE, XML,
WebMethods, SQL, Bugzilla, Windows 2000, Winscape, Toad, Vision, Datacash.
Thomson Flights (TUI)
Jul'05 - Jan'06
Project: AO, FO
Quality Assurance Analyst
AO Accommodation-Only application sells accommodations alone. The
accommodation units include clubbing of third party accommodations along
with tracs accommodations. FO Flight-only application sells flights alone.
Selling the flights and accommodations on priority basis. The first
priority is to sell Thomson units. During the shortage of Thomson units
should fetch for the third party units and display them with the Thomson
units in both the AO and FO applications.
Responsibilities:
. Wrote manual test cases and automated scripts using Mercury
Test Director and QTP
. Attended to production bugs and customer queries and did
research to recreate the issues and created bug reports to
resolve the issues
. Retested bug fixes for the production issues and verified
deployment of fixes and newer functionalities in the
production environment
. Performed GUI, Functionality and Regression testing.
. Wrote SQL queries to validate the data and perform backend
testing
. Participated in requirement walkthroughs and review
meetings as the QA representative and provided feedbacks to
the team members
Environment: Mercury Quality Center, Quick Test Pro, Java, EJB, J2EE, XML,
Web Methods, SQL, Bugzilla, Windows 2000, Winscape, Toad, Vision, Datacash.
EDUCATION
Bachelors in Computer science engineering
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