Customer Service Sales

Debbie Matlosz

732-***-****

*************@*****.***

Objective

An administrative position demanding strong work ethic from a focused individual with

experience in a variety of work environments.

Professional Experience

Kohl’s August 2002 - Present

HR/Ops Manager (2007-Present)

• Manage 140 associates

• Ensure best practices are followed throughout the building

• Responsible for all hiring by executing search strategies; including internal and

external candidate assessment and selection

• Complete background checks, references and I-9’s for all new candidates

• Perform Orientations for all new hires

• Ensure all training of new associates is completed in a timely manner as well as

ongoing training for current associates

• Perform sales audits and audits of personnel files to assure accuracy

• Executes monthly, quarterly and yearly associate reviews

• Review and execute projects plans

• Assure that all daily reports are completed for the team these include Diamond

Counts, Replenishment Workload and Continuous Flow Workload Planners

• Posses’ excellent written and verbal communication skills.

Operational Administrator (2002-2007)

• Daily support of multiple executives

• Sort and compile operating results i.e. sales, credit, and acquisitions reports

• Consult the internal calendar system for upcoming events and required duties and

alert the corporate office upon completion

• Oversee payroll administration for 140 associates

• Administer terminations, new hires, and submit direct deposit requests using

PeopleSoft

• Compile schedules using Assets program on a daily basis

• Assist the district office in compiling reports for distribution to the regional and

district offices

• Organized scheduled meetings, conference calls and webinars for all the

executives and associates

Middlesex/Monmouth Gastroenterology

Office Administrator (1997- 2000)

• Compile patient files and review files for patient updates

• Schedule patients for visits and procedures at multiple offices

• Assist doctors with patients

• Provide information to insurance companies and patients for clearance of

procedures

City Federal Savings

Office Administrator (1988 –1990)

• Process payments (Accounts Receivable)

• Compose letters to customers and department heads

• Handled multiple projects meeting all deadlines

• Handled all customer service inquiries

Education

Union County College September 1982 – May 1984

Cranford, NJ

• Business Major, Accounting Minor

Saint Mary’s High School September 1979 – June 1982

Elizabeth, NJ

• Business Major

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