Manager Engineer

Marion Trompeter

http://www.linkedin.com/in/mariontrompeter

**** ****** **** ** ? Hudson, CO 80642 ? 720-***-**** ?

*********@*****.***

Senior Program Manager/Business Analyst

Highly-effective, program management professional with 20 years of

experience delivering project management, business process alignment and

virtual team management to software development, market development and

customer care organizations in the technology industry. Successfully drives

analysis and definition of business requirements, advisory for integration

of technologies, creation and execution of technology and marketing

programs. Proven track record of leading international cross-functional

teams towards meeting objectives and exceeding customers' expectations.

Key Qualifications

Certified Prince 2 Practitioner ? Global Project Planning/Management ?

Technical Team Leadership ? Business Requirements Definition ? Estimation,

Scheduling, Risk Management, Reporting ? Customer, Partner and Vendor

Relationships ? Business Development ? Business Process Analysis ? Business

Operations, Reporting and Data Analysis ? Creative Problem Solver ? Team

Building and Leadership ? Marketing Outreach Campaigns ? Communications and

Presentations

Technology

Microsoft Office ? Microsoft Project ? StarOffice ? Visio

Unix ? Linux ? Solaris ? Databases ? SQL ? C ? Java? Scrum Product Owner

Professional Experience

Sun Microsystems/Oracle, Broomfield, CO

Senior Program Manager, Membership and Infrastructure ? 2007-2010

Led enhancements of the Sun Partner Advantage Program, including portal

design, upgrade of infrastructure technologies, program rules and customer

care processes, goal reporting, data analysis and marketing campaigns.

Analyzed and improved business processes for partner engagement and

associated data, decreasing partner escalations by 75% and improving data

accuracy and relevance.

Improved and automated membership reporting to executive management,

raising accuracy and cutting effort by 70%.

Analyzed and developed Business Requirements to migrate portal to new

technologies. Mentored program management team to achieve highest quality

business requirements submitted for implementation.

Designed concept, membership criteria and identified portal business

requirements, required features and functionality to align partner program

with changing business focus on communities. Guided Field Marketing

analysis ensuring portal will support requirements across organizations.

Led implementation of changes to the partner program, ensuring business

continuity for existing partners. Managed bi-quarterly releases 100% on

schedule.

Program/Partner Manager, Technology Adoption ? 2002-2007

Developed, managed and promoted Technology Adoption Offerings for the Sun

Partner Advantage Program. Provided x86 and Open Source market and

technology expertise as named account manager and domain expert.

Developed business requirements for virtual lab, managed infrastructure

implementation and integration with the partner program and customer

services. Grew program participation by 150% yearly, ensuring continued

customer satisfaction.

Marion Trompeter ? *********@*****.*** ? Page 2

Managed yearly business goals, communicating goal status to executive

management and managing corrective actions.

Created and executed awareness marketing programs, supporting 100%

achievement of growth goals of the Sun Partner Advantage Program.

Provided technology expertise, driving product definition, integration of

partner software, production and launch of the Life Science Starter

Cluster.

Project managed key marketing programs, designing developer facing

technology web content and creating developer outreach communications and

initiatives, exceeding technology adoption goals.

Informix Software Inc./IBM, Menlo Park, CA

Product/Technical Marketing Manager ? 2000 - 2001

Managed product and marketing strategy for the Linux platform. Provided

technical guidance and support to product marketing.

Researched the Linux market and defined possible Linux strategies according

to different budget requirements, presenting them to senior and executive

management as input for their strategy decisions.

As member of the core event-organizing staff, planned and provided all

product demonstrations and product messaging for CeBit 2001 in Germany.

Evaluated new technologies and products, identifying, creating and

launching product bundles.

Linux Technical Lead ? 1998 - 2000

Led all technical efforts on the Linux platform as liaison between business

and engineering.

Guided platform engineering with product feature directions for the Linux

platform.

Established technical relationships with partners and the Linux community,

ensuring best feature support and distribution independence.

Reviewed and executed partner projects, recommending scope to partner

management and product marketing.

Software Development Manager ? 1998

Managed platform engineering teams in worldwide locations

Managed an international software engineering team in transition back to

productivity

Established a new platform, moving the efforts from a 'proof of concept' to

a regular port within the porting and quality standards.

Previous Positions:

Platform Engineer / Lab Lead, Informix Software Inc. / Informix Software

GmbH

Advanced Support Engineer, Informix Software GmbH

Software Development Engineer, GPP mbH

Education & Professional Development

Master of Science / Diplom Ingenieur (FH), Communications Engineering -

Fachhochschule Munich, Germany

Certified Prince 2 Practitioner - University of Boston

Project 2003/2007 - Keystone Learning Systems

Contact this candidate