Customer Service Medical

Stephanie Frazier-Senel

***** ******** **., ********, **. . 951-***-**** .

***********@****.***

. Medical Transcriptionist .

Focused and highly motivated professional offering solid contribution,

specialized skills and a desire to succeed. Ability to achieve beyond

expectations and contribute to an employer's goals and visions.

Professional Profile

Medical Transcription Education - Advanced Medical Terminology - Medical

Transcription

HIPAA - HIPAA Regulations and Confidentiality Knowledgeable - Ethics and

Professionalism

Computer Skills - Type 50 wpm, Microsoft Word, and Internet Savvy

Dependability - Reliable, Responsible, Dependable, and Fulfill Obligations

Initiative - Unwavering Willingness to Take on Responsibilities and

Challenges

Strong Attention to Detail - Highly Dependable, Able to Meet Quality

Standards for Service

Customer Service - Project a Professional Company Image, Highly Dependable

Education

Medical Transcription

Certificate Allied Business

Schools, Laguna Hills, CA

Advanced Medical Terminology

Certificate Allied Business Schools, Laguna

Hills, CA

Bachelor of Arts Degree in Business

Management University of Phoenix, Foothill Ranch, CA

Concentration in General

Education Saddleback College,

Mission Viejo, CA

Technical Skills

Understanding of Medical Terms Related Hands on Transcription of Multiple

to Major Body Systems Including Specialties including Dermatology,

Muscular, Digestive, Reproductive and Otorhinolaryngology, Ophthalmology,

Urinary System Pulmonary Medicine, Cardiology,

Basic Word Structure Hematology, Gastroenterology,

Prefixes and Suffixes Endocrinology, Urology, Nephrology,

Ethics and Professionalism Obstetrics, Gynecology, Orthopedics,

Principles of Medical Dictation Neurology, Psychiatry, Pathology, and

Radiology

Career Accomplishments

Word For Word Transcription, St. Louis,

MO 02/2009 -

Present

Medical Transcriptionist

< Transcribe dictation for a variety of medical reports including

patient histories, ER visits, and consults

< Distinguish between homonyms and recognize inconsistencies and

mistakes in medical terms

< Review and edit transcribed reports for spelling, grammar,

consistency, and clarity

< Translate medical jargon and abbreviations into their expanded form

< Return dictated reports in printed and electronic form for review

Medical Trancriptionist, Tulsa Bone and Joint- Tulsa,

OK

Temp. job)-Last month

Pomecs Financial, Laguna Niguel,

CA 01/20

03 - 01/2007

Office Manager

< Provided customer service by greeting and assisting clients with their

needs

< Sorted and distributed correspondence, filed documents, records, and

reports

< Interacted with clients to provide information in response to inquiries

about services

< Resolved client complaints and answered questions regarding policies and

procedures

< Produced reports and correspondence, organized files, monitored and

ordered office supplies

< Assisted with general accounting functions on an ongoing basis including

writing checks, balancing ledger, and posting payments

MEMBERSHIPS: Association for Healthcare Document Integrity (AHDI)

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