Nicole D. Thomas
**** ** ****** ******, *******, GA 30307
770-***-**** ? **********@*****.***
Communications professional with sales, client relations, marketing, and
account management experience. Responsive to deadlines and skilled at
problem-solving, strategy development, and relationship building.
Professional Experience
Vericom Corporation, Roswell, GA
2008 - present
Account Manager
March 2010 - present
. Leads Account Team in maintaining and growing business in existing
accounts and developing sales plans
. Launches new accounts and optimizes performance
. Maintains client records, including agreements and financials
. Identifies and cultivates new clients in undeveloped sales territory
. Identifies client needs and work with Account Team to coordinate
solutions
. Negotiates contracts and pricing
. Develops strategies and materials for presentations and proposals to gain
new business
. Presents sales and business presentations to both internal and external
customers
. Grew Account Team revenue by 10% in Q3
Client Relations Representative/Copywriter
2008 - 2010
. Worked with clients to write, edit, and produce audio and visual
communications materials, including radio ads and high-definition
messages for digital signage
. Created corporate communications materials, including articles for
monthly HealthLink newsletter
. Supported Account Managers in launching accounts and optimizing
performance
. Generated sales leads through client relationships and research of trade
publications
. Coordinated interdepartmental meetings and prepared support materials,
including reports and presentations
. Collaborated with IT department in the development and launch of company
web-based software
. Coordinated company social media marketing campaigns, including Twitter
account and LinkedIn group
. Promoted to team leadership position in less than one year of employment
Atlanta Metropolitan College, Atlanta, GA
2008
Adjunct Professor, Anthropology
. Developed lesson plans and presentations for daily classes
. Assigned and graded written work, including two term papers
. Prepared, administered, and graded exams
Georgia State University, Atlanta, GA
2006 - 2008
Graduate Research Assistant
. Conducted and analyzed qualitative research through interviews and online
forums
. Proofread and edited preliminary drafts of articles and papers
Weissman, Nowack, Curry, & Wilco, P.C., Lawrenceville, GA
2005 - 2006
Legal Assistant
. Answered phones, greeted clients, and maintained schedule of partners
. Improved company filing system to increase efficiency and ease of use
. Performed administrative tasks such as data entry, filing, and faxing
Education
2008 Georgia State University, Master of Arts, Anthropology
2005 University of Georgia, Bachelor of Arts, Anthropology
Related Skills
. Proficiency in Microsoft Office, including Word, PowerPoint, and Excel
. Proficiency with Adobe software, including Acrobat and Photoshop
. Familiarity with HTML, JAVA, and JAVAscript