Customer Service Management

Bart Giusto

** *** ********

Plandome Heights, New York 11030

Cell 516-***-****

**********@***.***

OBJECTIVE:

PRINT PRODUCTION MANAGER, PRINT BUYER

Seeking to utilize my knowledge and expertise in an agency or

corporate environment.

SUMMARY:

Expert in print production management from concept through finished

product, having served many of New York's major ad agencies and

corporations. Coordinated the production of complex print projects and

directed all departments and subcontracted vendors through completion.

Committed to best serving the client with professionalism and a keen

eye for detail, color and composition.

SKILLS:

Strong account management skills, budgeting, estimating and project

planning. Management of complex print projects up to 7c with coatings,

die cutting and laminations. Working knowledge of Quark, InDesign,

Photoshop, Word, and Excel. Studio photography experience.

HISTORY:

Jalorcolor Graphics Inc., NY 1995 - 2008

Prepress / Print Production Management for full service offset

printer. Responsible for customer service, quality control, ad

production / traffic and supervision of operations. Day to day

responsibilities of scheduling and planning multiple print projects,

estimating, press checks, and bindery inspection.

- Managed the production and trafficking of Grey Goose Vodka and

Tommy Bahama Rum magazine campaigns for Sidney Frank Importing

Company.

- Provided account services for several house accounts.

- Negotiated and managed projects for print brokers.

- Supervised production management for a diversity of clients,

extensive experience working with the fashion, cosmetics,

pharmaceuticals, theatre and entertainment industries.

Graphic Services Inc., a division of Ogilvy & Mather NY 1994 - 1995

Prepress production management and customer service for the agency's

in-house graphics department. Oversaw both national and regional

advertising production.

- Production management of print advertising for accounts including

IBM, American Express, Jaguar,

and Hershey.

- Interfaced between agency creative and studio production

departments.

Rainbow Graphics Inc., NY 1985 - 1994

- Production / Lab Management for premier photo retouching studio.

- Staff and operations management of technical and creative teams.

- Purchasing and Inventory Control for photo lab operations.

- Mastery of photographic and darkroom techniques.

EDUCATION: St. John's University Jamaica, New York

BS, Communication Arts AS, Business

Administration

Emergency Management Coordinator, Incorporated Village of Plandome

Heights

Currently appointed by the mayor to establish and maintain secure

communications and services

for the community and coordinate emergency response with town, county

and state agencies.

Trustee, Incorporated Village of Plandome Heights 1993 - 2004

Served five terms as an elected public official, with last position of

Deputy Mayor.

Responsibilities included legislation, managing the infrastructure of

a municipality, and public safety.

Former Trustee of the Manhasset Community Fund, a not-for-profit fund

that supports many charities in the town of North Hempstead.

References available upon request.

Contact this candidate