Customer Service Manager
Resume:
Lynsey Douros
Denver, CO 80229
************@*****.***
Work History Temp. Accounting Services Coordinator Front Range Community College
(June 2010 to Present)
Account reconciliations using Banner & COFRS software systems and use
of Excel spreadsheets, pivot tables, tables, macros, and charts.
Reconciled & restructured fixed assets, collections and purchase card
transaction accounts
Assisted with preparation of financial statements
Preparing, reviewing, & entering journal vouchers, FUP-loads, and IT
docs.
Accounting Specialist Trans Lease, Inc. (December 2007 to June 2010)
Accounts Payable and Receivable using Great Plains and Dominion Lease
Complete software systems and Paragon and QuickBooks software
systems.
Daily GL and Bank reconciliation using Excel
Responsible for month end closing procedures (Reconciling GL Accounts
and Closing General Ledger, A/P, A/R, Fixed Assets and Purchase
Orders).
Preparing month-end & year-end financial statements using FRx
Preparing and posting month end reversing journal entries
Processing monthly note payments to various banks
Monthly sales tax setup and reconciliation
Property tax billing and reconciliation
Booking & terminating customer accounts & reconciling the GL
transaction entries
Processing outgoing wires and EFTs to various vendors
Accounting lead for internal, state and bank audits
Call Center Manager Cardinal Broadband, LLC (August 2005 to December
2007)
Accounts payable and receivable using QuickBooks 5.0 and Great Lakes
Data Systems
Reconciling statements, investigating discrepancies, and resolving
any problems that arose.
Assign duties to and supervise Customer Service Representatives in a
call center environment
Resolve account receivable issues & collections & preparing and
sending accounts to collections agency
Manage the service tech schedule for daily installs, trouble calls,
and disconnects.
Purchasing manager for equipment orders from various suppliers (DSL
modems, television receivers, and cable equipment).
Algebra/ Calculus Tutor Carbon School District (August 2002 to May
2004)
Tutored individuals in algebra and calculus
Tutored handicapped individuals and provided end of semester grades
Education University of Phoenix Westminster, Colorado (February 2006 to
June 2009)
Bachelor of Science in Business/ Accounting
College of Eastern Utah Price, Utah (August 2002 to April 2005)
Attended classes to work toward an engineering degree and then
decided to change my major to accounting due to my love for math and
natural tendency towards numbers and computations.
References Heidi Jackson
Director of Accounting Services at Front Range Community College
Brooke Schaefer
Accountant at Aurora Bank FSB 303-***-****
Jackie Block
Accounting Specialist at Trans Lease, Inc. 303-***-****
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