Quality Assurance Information Technology

LOUIS FUATA

***** ******** **** #62-714-***-**** (H)

Huntington Beach, CA 92649 714-***-**** (C)

http://www.linkedin.com/in/louisfuata ******@*****.***

SUMMARY

Accomplished Information Technology Professional with extensive systems

background in system engineering in the Information Technology industry.

Proven ability to lead teams of creative professionals to achieve key

business results and creative solutions. Organized and effective project

lead for large scale Information Technology endeavor with strong emphasis

on results tracking and quality assurance. Competencies include:

Project Coordinator Resource Management Teamwork

Project Management Problem Solving Organizing

Collaboration Communication Directing

PROFESSIONAL EXPERIENCE

ELECTRONIC DATA SYSTEMS, El Segundo, CA

1991-2009

Information Technology Specialist - Senior

Team Leader accountable for the management of 20 systems software engineers

with technical responsibilities for Infrastructure development, and test

systems environment tools.

. Managed and coordinated a major mainframe operating system upgrade

that were critical to the ongoing systems operations and reduced the

implementation timeline.

. Streamlined the test systems operational support process which

significantly reduced the set-up and initialization timeline.

. Documented and formalized the estimation and implementation process of

creating new client databases which reduced the turnaround time by 25%

. Leveraged the people resource skills that optimized the workload

planning.

. Outsourced several functions that optimized the human resource budget,

while increasing productivity, efficiency, quality and effectiveness.

. Recommended and directed the improvement of the system capture and

restore process that reduced the turnaround time by 65%.

. Established a Steering Committee and problem prioritization process

resulting in a 35% reduction in systems backlog and 20% increase in

programmer productivity.

. Collaborated with the systems performance team in instituting an alert

mechanism of systems performance issues that reduced the volume of

calls.

Louis Fuata - 714- 840-7090 (H)

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TECHNICAL TRAINING

IBM 360-370 Assembler Language Structured Programming Macro

REXX JCL

UNIX - USS C++ - Object Oriented Analysis Design

Coursework

z/OS - z/VM TPF - z/TPF

PROFESSIONAL DEVELOPMENT

Microsoft Project Project Management

Leadership Development Integrated Quality Management

MS Word, Excel, PowerPoint, Visio Performance Management Workshop

Results Base Listening Business Writing for Results

EDUCATION

Coastline Community College, Fountain Valley, California

Certificate of Completion: Process Technology

Damien Memorial High School, Honolulu, Hawaii

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