Customer Service Representative

Location:

Posted:

October 21, 2010

Marie E Dalton

LaGrange, GA 30240

***********@*****.***

Objective: To prove to be a valuable asset and secure a position with a fast paced company, using over

24 years of customer service and working in an office environment.

Experience

American Home Shield LaGrange, GA

Real Estate Sales Representative April 2010 to July 2010

• Heavy call center. Processed home warranties for realtors and home owners.

Spherion Staffing/Temporary Columbus, GA

Customer Service Representative March 2009 to April 2010

• Worked on assignment with TSYS in Columbus as a CSR III. Heavy call center. Booked airline

tickets for customers, validated their rewards on credit cards.

Milliken & Company LaGrange, GA

Customer Service Representative June 1987 to January 2009

• Computer skills: Microsoft – Excel, Word, Outlook and lotus 123. Also mainframe applications.

• Worked closely with sales force and marketing to satisfy customer needs.

• I balanced three warehouses – to include inventory control and releasing shipments

• Heavy contact with customers, which included taking orders, giving price quotes, tracking

shipments, product technology and researching customer claims to end payment disputes.

• Worked with international shipments. Ex: rate quotes and container shipments.

Education

Stuart School of Business Asbury Park, NJ

Executive Secretary Graduated

• Basic accounting, business law, stenography and typing at least 60 wpm

Brick High School Brick Township, NJ

Business Major Graduated

• Basic Studies, typing, stenography and bookkeeping

References available, upon request