**** ******** ****, ***** ***, md *****
443-***-**** ( E-mail Address ******.********@*****.***
Sophia a. carballo-richmond
Profile
Organized and motivated Data Analyst with 10+ years of demonstrated
proficiency in all core office administrative functions, task
prioritization and effective multitasking in a fast past environment
* Database Management (Oracle, SQL, Access, Exel)
* Database Setup
* Ability to use various business software
* Excellent Internal/External communication
* Coordination and Updates for monthly reports
Professional experience
2007 - July 2010 Arbitron Inc. Columbia, Maryland
PPM Production Analyst
. Created and modified data models
. Queried data from complex relational databases for various analyses
and/or requests
. Designed analytical tools using Access, Excel, VBA, and other
statistical packages.
. Conducted high level and strategic analyses to address business and
customer issues.
. Performed proactive and reactive analyses to ensure data integrity and
opportunities for improvements
. Detected, troubleshoot, and resolved data or system anomalies in a
time-critical environment.
. Documented processes/procedures for departmental use
2006 - 2007 American Red Cross
Baltimore, Maryland
Data Analyst
. Accurately reported data statistics of blood collected to Regional
Meetings
. Well organized documents, and maintained data files
. Documented process/procedures for departmental use
2001 - 2005 MxEnergy
Annapolis Junction, Maryland
Assistant Data Analyst
. Provided training to data users and troubleshooted any potential
problems in regard to the database
. Worked in teams and was involved in planning
. Organized and manipulated data and records while maintaining the
integrity of the data
. Adhered to any company policies or procedures as it related to the
protection of data
. Met security regulations and privacy protection of data
Education
Catonsville Community College Catonsville, MD AA
Degree Business Administration