Customer Service Data Entry
Resume:
Janice Ryan
***.****@*******.***
Indianapolis, IN 46231
OBJECTIVE: To continue to build upon my extensive logistics experience and
be an increasingly valuable member of an exceptional
freight forwarding team.
SUMMARY: Experienced in freight forwarding and logistics. Skilled in all
aspects of import and export processing. Exceptional
customer service and problem solving skills. Efficient and
organized.
EDUCATION: Practical Data Processing School, Artesia, CA
Computer Office Automation
SCROC, Torrance, CA
Computer Advanced Accounting Clerk
Los Angeles Harbor College, Harbor City, CA
Business Administration
EMPLOYMENT HISTORY
04/09 - 10/10 NAL/Syncreon for Hitachi Data System, Plainfield, IN
Export Coordinator
. Audited export documents and forwarder's AES/EEI
filings
. Processed ECCN Data reports for AES/EEI filings
. Maintained daily traffic manifests
. Updated SharePoint with daily shipping information
. Maintained document filings
09/08 - 12/08 Japan Airlines, Los Angeles, CA
Export Cargo Reservation
. Made 40 to 50 DG and non-DG reservations per day
. Processed e-mail reservations
. Matched cargo manifests to bills of lading
. Customer Service
. Maintained document filings
11/06 - 03/07 Target Logistics, Eagan, MN
Import / Export & Domestic Customer Service
. Confirmed arrival information and set up customs
broker file
. Submitted documents to customs broker and followed up
with clearance
. Coordinated freight delivery to designated location
and confirmed P.O.D.
. Checked airlines availability and processed export
documentation
. Arranged domestic pick up and other related
administrative duties.
05/04 - 08/05 Schenker Inc., Plainfield, IN
Import Coordinator
. Customer Service, Data Entry, Traffic
. Confirmed arrival information and set up files
. Cleared inbound shipments through U.S. customs and
followed up with clearance
. Classified documents and entered FDA numbers
. Processed import billing
Continued...
Janice Ryan Resume Page 2 of 2
05/00 - 04/04 Phoenix International, IN & CA
Import Assistant
. Customer Service, Data Entry, Traffic
. Confirmed arrival information and set up files
. Cleared inbound shipment through U.S. customs
. Processed import billing
Air & Ocean Break Bulk
. Handled back to back and consolidation files
. Traced shipments and followed up Steamship line
. Turned over documents to Customs Broker
. Settled agent invoices
02/98 - 04/00 O'Neill & Whitaker Inc., Rancho Dominguez, CA
Import Assistant
. Data Entry
. Confirmed arrival information and set up files
. Cleared inbound shipments through U.S. customs
. Processed import billing
07/95 - 01/98 Murrey International, Gardena, CA
Accounts Payable
. Matched purchase orders to vendor invoices for
accurate & prompt payment
. Managed vendor accounts and worked with vendors to
resolve payment issues
. Printed A/P checks
. Responsible for month end closing, sales journals and
reconciliation
. Created new vendors account and maintained filing
documents
SPECIAL SKILLS:
* AS400 * PowerPoint
* Microsoft Word & Excel * General Accounting A/P
* Oracle * Dangerous Goods Certified
* Share Point
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