Customer Service Assistant

Daniel R. Day

**** ********* **** #***, ************, Indiana 46236

317-***-**** (mobile)

*****@***.***

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PROFILE

Strong written and verbal skills with fluency in French and University-

level Arabic and Japanese. Have professional experience with Microsoft

Word, Excel and Access, as well as Adobe InDesign and Photoshop with a 60

wpm average. Possess excellent filing and organizational skills with

ability to multitask efficiently and independently. Exemplified by solid

customer service background.

EDUCATION

B.A. French & Francophone Studies 2010

Univerist Cheikh Anta Diop, Dakar, 2008-2009

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Earlham College, Richmond, IN

PROFESSIONAL DEVELOPMENT

Field Operations Clerk May - July 2010

United States Census Bureau,

Indianapolis, IN

. Organize crew leader assignment control records; prepare enumeration

materials by checking address registers for duplicate or missing

addresses.

. Prepare work assignments for field staff.

. Track and ship census forms for processing at National Processing

Center.

. Responsible for maintenance of office file systems and reports.

EXPERIENCE

Summer Conferences Assistant, Richmond, May - August 2008

IN

. Handled check-ins and check-outs, as well as provided 24 hour support

for, various camps and conferences hosted by Earlham College.

. Provided detailed inventory and condition reports for all dormitory

and house rooms.

. Served as college representative at Student Center, answering

visitors' questions and managing transactions for food services.

Fine Arts Office Assistant, Richmond, August 2006 - May 2010

IN

. Handled ticket sales for College Theatre Department, generating annual

revenues exceeding $15,000.

. Was responsible for recruiting, training and supervising ticket

sellers for three to four shows a year.

. Served as Design Assistant to advertize Earlham College theatre

productions.

Languages: Fluent in French, University-level Arabic and Japanese.

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