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Customer Service High School

Location:
DANVILLE, AL, 35619
Posted:
October 18, 2010

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Resume:

Jennifer Hill

*** ******** **

DANVILLE, Al *****

***********@***.***

256-***-****

Seeking a position in the clerical office field with a progressive company where my initiative and

accomplishments will be the basis for advancement and growth. I like a challenge and like the

accomplishments that come from working as a team or alone.

Background

Availability or Timeframe: Immediately

Education: Some College

Languages Spoken: English and some Spanish

Job Preferences

Desired Salary: Open

Desired Job Titles: Receptionist

Work Status: Full Time

Desired Shifts: 1st Shift

Company Type: Government, Private, Partnership, Public

Experience

Job Title: receptionist

Employer: Brightstarts Pediatrics

Location: MADISON,AL

Dates Employed: 09/16/2007 - 05/17/2009

Professional SkillsMicrosoft Office

Microsoft Windows

Microsoft Excel

Microsoft Powerpoint

WordPerfect

Checked Patient Insurance

Electronic Medical Records

Made Blue Cards/Vaccination Card

Office Management

Typing (50+words per min.)

Telephone Skills

Data Entry Operator

Preparing Correspondence and memos

Faxing, sorting mail

Management Skills

Entered and took patient vitals

Prompt and Courteous Customer Service Skills

Collections

excellent interpersonal skills and phone etiquette skills

Good written and Verbal Skills

Ability to work under pressure

Ability to multi-task

Employment SkillsDeveloped ability to work in a fast-paced atmosphere

Maintained excellent customer relations and developed customer rapport

Diplomatically resolved customers complaints on as-needed basis

Accurately calculated and made daily deposits

Ability to follow instructions well and make decisions with no supervision

Maintained all record-keeping procedures

Effectively developed telephone communication skills and consistently met quotas

I am self-motivated and have strong leadership skills.

I love working with people and can motivate others to succeed

I like the challenge of learning all facets of the business, from sales and marketing to customer service

and finance

I thrive on goal achievement and the rewards that come with individual and team success

Education

School Name: Addison High School

Degree: Some College

Completion Date: 05/22/2007

GPA: 3.7

Description:

-Graduated with Honors/Advanced

-4.0 in college classes

-still in school

Enrolled at ITT Tech

Criminal Justice Field

4.0 GPA will graduate 2012



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