Sales Engineer
Resume:
Daniel S. Hertzberg
*****@****.***
Mckees Rocks, PA 15136
Summary of Qualifications
I am a mid level networking engineer with extensive routing and switching
experience. I am a hard working individual who will contribute to a
company and coworkers.
Technical Qualifications
Operating systems: Fedora,Cisco IOS,Windows
9x,NT,/4.0,Server2000,server2003,ME,XP, Vista, 7 64bit and x86)
Networking: Infrastructure maintenance and design
Virtualization: VMware and Hyper V
Onsite repair and trouble shooting
Networking protocols:VTP,STP,VLAN,RIP,OSPF,EIGRP,BGP
Professional Certificates
Cisco Certified Network Associate(CCNA)
A+
Education
Community College of Allegheny County - Associates degree
Major: Information Science
Cumulative GPA: 3.25
University Of Pittsburgh - School of Information Science
Major: Information Science - Currently pursuing Bachelors
Degree
Cumulative GPA: 3.25
Employment History
Fedex 9/10 - Current - Network operation center. Monitor and
watch all Fedex networks nationwide. Remotely monitoring Cisco
routers,switches, and access points. Hands on trouble shooting with Cisco
routers,switches and local VLAN. Proficient use of Cisco IOS. Wide area
network experience with point to point and point to multi point circuits
over BGP and internal gateway routing protocols including OSPF and EIGRP.
The Data Center 2/07- 8/10 - Help desk position over the phone
and assisting customers through remote desktop and other remote utilities.
My day to day responsibilities are to assists customers over the phone
with their networking and hardware issues. Work experience related to all
flavors of windows OS's from 9x to windows 7 64bit. Experience with Vmware
as needed to test software for multiple windows OS's. Job experience
included trouble shooting windows issues, hardware issues or TCPIP
networking issues over Work group or Domain environments.
Comcast Cable, Direct Sales and account receivable5/04 - 5/06.
Worked two full time jobs at once. My objectives were to sell cable, phone,
Internet and also collect money from customers who were 60 days or later on
their cable bill. I also worked many home shows. I was to go door to door
collecting money or selling Comcast cable, phone or internet products. I
gave many presentations to hundreds of Comcast employees in huge group
meetings and won many sales awards.
Geek squad, Best Buy, 8/03 - 8/05. Main responsibilities were to
fix any type of electrical device that a customer has a problem with.
General day to day activities included virus and spyware removal, in home
networking, in home repair and hardware diagnostics.
Freelance IT work, 5/06 - Current. Currently setting up computer
networks. Special projects for small businesses and home users. I have
went as far as rolling out new PC's to home users to completely wiring and
networking small businesses where I have setup Cisco routers and switches.
Contact this candidate