Steven L. Otten
Rockton, Illinois 61072
Phone 815-***-**** or Cell 815-***-****
******@*******.***
Network Administrator, Computer Specialist
Manpower / Computer Sciences Corp. 2/2007 to 9/2008
Taylor Company - Rockton, IL.
Computer Specialist
Maintain and support Windows Server networks
Assisted with LAN Administration
Schedule offsite backup procedures to Sarbanes Oxley standards
Maintain network reliability
Troubleshoot and repair of computers and peripherals
Support special applications in a manufacturing environment
Maintain databases and update printed standard procedures when needed
Set up, maintain and repair new and used computers and peripherals
Staff Management Inc.., Rockford, Illinois 11/2005 to 11/2006
Computer Technician
Maintain help desk
Upgrade field and in house PC's
Maintain operability of network
Train users in MS Office Applications and other applications as needed
Landstar System, Inc., Rockford, Illinois 1/1995 to 3/2005
Computer Programmer/Analyst, Computer Specialist
Windows Network Administrator
Novell Network Administrator
Administrator for international network
Microsoft Exchange Administrator
Maintain proprietary software and upgrade programs for changes and
enhancements using MS Visual Studio
Train users in MS Office Applications including Access, Excel, Word, Power
Point and others
Database maintenance of several data sources using MS SQL server and
Borland Paradox
Setup new PC's and install system software for different departments
Initiate PC imaging system for company and maintain different images for
all departments
Set up Cisco routers and switches
Maintain and write many scripts in MS Office suite for different
departmental needs
Transfer information from AS/400 into Excel and Access using IBM Client
software
Optimize available resources for projects by organizing in-house
development processes
Perform network integration, troubleshooting and system testing
Many other tasks as needed and/or requested
SKILLS
* Excellent Communication Skills
* Client Technical Support and Training
* Computer Assembly and Configuration
* Software Engineering
* Network Deployment of Software
* Database Administration and Design
* Help Desk Operations
* Customer Support
* Excellent mechanical abilities
* Work well alone or as part of a team
EDUCATION
Skillsoft Online Training, .NET technologies and VB training
New Horizons, Online training, Programming with VB
Lakeview Advanced Solutions, AS400 Orientation and Productivity Tools
DataMirror, Canada, Transformation Server Fast Track Course
Hands On training for Cisco routers
Maintained Rolm phone switch and voice mail systems
Kazcom's Ethernet Seminar, Schaumburg, Illinois, Hands On Ethernet
Training and Network Configuration
CIE, Cleveland Institute of Electronics
ASE Certified Master Truck Mechanic
Various. Continuing Training in Computer Systems and Programming to keep up
with Current Technologies