Sales Quality Assurance

Candis Brooke Smith

********@*****.***

Home: 864-***-**** School: University of South Carolina

Permanent Address

*** ******** **

Greenville, SC 29651

PERSONAL STATEMENT

Professional and dependable individual seeking a position in which

I can utilize and enhance my current abilities, and develop new

skills.

SUMMARY OF QUALIFICATIONS

Able to set effective priorities and implement decisions to achieve

immediate and long-term goals; self motivated, capable of maintaining

focus to effectively meet deadlines in a fast-paced, high-pressure

environment; strong interpersonal, written and verbal communication

skills, well organized and detail oriented; result driven work ethic.

EDUCATION

University of South Carolina at Columbia - December, 2009

. Major in Business Administration

. Minor in Retail Management

. Concentration in Entrepreneurship

Involvement: Dean's List, Who's Who Among American College

Students, LIFE

Scholarship Recipient, Fashion Committee, Intramural Sports,

Carolina Alumni Club

Wyatt Institute of Real Estate - November, 2010

Class begins on November 8, 2010

Carolina High School and Academy - May, 2005

Involvement: Graduated top ten percentile with honors, Health

Academy Graduate, Vice

President of National Honor Society, Who's Who Among American High

School Students,

Recycling Committee, Teacher Cadet, Four Time Pageant Winner,

Captain of Cheerleading

Squad, Varsity Volleyball and Softball, Special Education Tutor,

Library Assistant

RELATED COURSES

. Introduction to Financial/Managerial Accounting

. Public Communications

. Principles of Marketing

. Consumer Behaviors

. Operations Management

. Retail Buying/Promotion

SKILLS

COMPUTER

Excel (expert), Word (expert), Access (intermediate), Power Point

(expert), IBM AS400(intermediate), DPC400(intermediate)

EXPERIENCE

Genuine Parts Company

02/10-10/10

DC Sales Coordinator

. Actively work with DC Sales Manager in coordinating sales

details and promotional information to our customers, Territory

Sales Managers, District Sales Managers, and Company Stores

. Position performance measures: Profit Quota, Sales Quota, Market

Share, Process Improvement projects, and net New Distribution

. Create and distribute a weekly Bulletin Pack including

promotions, special pricing, price changes, important deadlines,

new programs, etc.,

. Cold calling on customers to generate sales and awareness for

various items

. Create and add customers to our National Account Programs

. Actively work in warehouse to insure accurate inventory

. Work with Quality Assurance Manager on issuing credit for

overages, shortages, and damaged products

. Extensively increase my skills in working in a high paced, high

volume facility under strict deadlines and time constraints

. Repeatedly exercise initiative in identifying, defining, and

completing projects and adapting to a changing environment

Carolina Ale House

05/08-10/09

Server

. Provided excellent patron experiences through phenomenal customer

service, evidenced by high number of regular patrons requesting to

sit in my section

. Consistently exceeded sales goals by effectively managing sections and

multi-tasking

. Recognized as "Lead Server" which includes mentoring and training new

servers, as well as accounting for all wait staff sales and receipts

at least three shifts weekly

. Developed process to efficiently deliver food to tables, which was

later implemented by management

Cache

05/07-03/08

Sales Associate

. Proven ability to set and achieve sales goals

. Demonstrated ability to develop relationships with customers and

coworkers

. Ability to positively and proactively handle customer concerns and

prioritize multiple tasks in a fast-paced environment

. Excellent communication and interpersonal skills

. Position Performace measure: Units Per Transaction (UPT)

Greenville Country Club

03/04-08/05

Hostess

. Coordinated activities of dining room personnel to provide fast and

courteous service to patrons

. Scheduled dining reservations and arranged parties or special services

for diners

. Greeted guests, escorted them to tables, and provided menus

. Inspected dining room serving stations for neatness and cleanliness

. Prepared beverages and expedited food orders

Contact this candidate