Manager Customer Service

Thomas E. Dysart 757-***-****

Experience

**/**** - */**** ***** Mountain Inventory Parker, Colorado /

Omaha, NE

Crew Development Specialist - Inventory Management

Responsible for reviewing physical inventory requirements with customers

and management to establish inventory staffing requirements

Coordinate inventory dates, staffing, count plan, audit trails,

verification of data, and timely completion for each retail customer

Responsible for ensuring all procedures are followed both to produce an

accurate physical count and maintain a certain profit line for the company.

Conducting physical inventories as needed for retail customers and ensure

best standard practices are achieved based on client procedures.

Complete all necessary internal and external paperwork for corporate office

and clients.

Selection, Retention, and Training of auditors and mangers for retail

customers within designated area of operations

Trained and efficient with "Titan 4000" handheld calculator

6/2005 - 10/2008 OMNIDATACORP, INC Staunton / Virginia Beach,

VA

Project Manager / Quality Control Manager - Inventory Management

Responsible for reviewing physical inventory requirements with customers to

establish inventory proposals for completion of inventory projects

Coordinate inventory dates, staffing, count plan, audit trails,

verification of data, and timely completion for each project.

Assisting Owens and Minor with their clients, to apply proprietary software

(Q-sight) to control hospital inventories for material management

department in catheter laboratory and interventional radiology laboratory

Coordinating logistics, cycle counts, and inventorying operating

rooms, radiology, central sterile, hospital warehouse/stockrooms, and

endoscopies departments - Responsible for ensuring all procedures are

followed both to produce an accurate count and maintain a certain

profit line for the company.

Conducting physical inventories as needed for retail customers and

ensure best standard practices are achieved based on client

procedures.

Assisting in Hiring and Training of auditors and managers for projects and

retail business as well as development of all company personnel

Trained and efficient with "ICAL 100, 100R and NDI's DC5" handheld

calculators

4/2002 -6/2005 OMNICOUNT, INC - renamed - OMNIDATACORP, Inc

Waynesboro, VA/Virginia Beach, VA

Business Manager / Office Manager

Projected monthly and yearly sales volume - Projected annual revenue

and cash flow - Reviewed and analyzed company financial statements and

balance sheet.

Supervised A/R including verifying billing/invoicing, bank deposits,

credits and aging - Factor invoices where applicable

Supervised A/P including approving all company expenses, petty cash

accounts, direct billed accounts, and company auto leases.

Supervised human resource department including insurance plans,

workman's compensations claims, employee benefit package, employee

confidentiality and implementation of plans

Supervised payroll department to ensure accuracy and timely

distribution

Supervised all office operations including purchase of supplies,

uniforms, vehicle maintenance, and internal inventory of

equipment/company assets

Coordinate communication between IT department, clients, and internal field

offices concerning software development and implementation.

Developed scheduling procedures and policies to ensure accuracy,

efficiency and customer service between 200 customers and 11 areas of

operations - Coordinated and supervised these schedules to produce 4.5

million in annual revenue.

Maintenance of written and computer files on each customer and

coordinate all communication between customer, regional, and corporate

office.

9/2001 - 4/2002 Tomorrow's World Norfolk, VA

Office Manager / Warehouse Manager

Responsible for all office and warehouse operations

Responsible for ordering, stocking, and maintaining inventory levels

in warehouse to ensure items on hand for this mail order business.

Customer service and order entry - Process returns and issue credits

if applicable.

Pack and shipping of merchandise - Inventory merchandise/cycle counts

and updating computer inventory system.

4/1997 - 8/2001 RGIS Inventory Specialists Lovingston, VA

Schedule Coordinator / Office Manager

Coordinate all reports, inventory schedules, and communication between

retail clients and company personnel concerning inventory services.

Analyze data and compile spreadsheets for retail clients, internal

account manager, and field personnel.

Maintenance of computer and written files on all assigned clients -

Review accounts receivables for all assigned clients to ensure

accuracy and timeliness

Responsible for all district office operations including A/P, ordering

supplies, training of new hires, office staffs work schedule, and

petty cash

Administrative Assistant to Account Manager

5/1981 - 4/1997 Available upon request

Software

Microsoft WORD, EXCEL, OUTLOOK

Cost Point

ORACLE

FORMTOOL

INFORMIX - UNIX

LOTUS 123

Education

1980 Wake Technical College Raleigh, NC

Associate Degree - Business Data Processing

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