Project Manager Management

*** ********

Apt. #*

Bayonne, NJ ***** Work 212-***-****

Mobile 201-***-****

E-mail **********@*****.*** Rosemarie Palermo

Employment

Aug. 2010 - Present

JPMorganChase NYC, NY

Consultant - Business Analyst

Gather, document, manage and implement business and

functional requirements for the GAPP system, a

gateway receiving trades from 30 upstream source

systems and sends them to 3 downstream systems

Document and manage issues for the GAPP system,

recording them in the Internal Defect Management

System

Prepare a weekly project status report for upper

management

Document and maintain changes that are being

released into Production as needed via the Internal

Enterprise Change Management System

Attend and participate in daily and weekly meetings

with global end users to discuss User Acceptance

Testing for GAPP

Nov. 2009 - Dec. 2009 Prudential

Investments Newark, NJ

Consultant - Business Analyst

Worked with the business/end-users to gather

business requirements for the Emergency Contact

System for calls to critical staff in the event of

a disaster requiring the execution of the Business

Continuity Plan

Documented business and functional requirements in

a formal Business/Functional Requirements Document,

complying with the Requirements

Development/Management phase of SDLC for this

software development and implementation project

Held a formal review of the Business/Functional

Requirements Document with the business/end-users

and development staff to proceed to the Development

phase of the project

July 2008 - Nov. 2009 Flavor Materials

Int'l Avenel, NJ

Consultant - Business Analyst

Implemented updated procedures as analysis and

adjustments are made to the current flows

Created more efficiency in the process flow to

insure compliance with Regulatory requirements and

customer satisfaction

Cross trained all staff in all functions, where

practical/feasible

Feb. 2002 - Apr. 2008 The Bank of New

York NYC, NY

Assistant Vice President - Business Analyst

Implemented a Requirements Management process for

the Trading Systems Group to support a Client

web-based Trade Management System

Interfaced with managers to gather business

requirements relating to FX for order management

system.

Worked with FX operations group to gather

functional business requirements for messaging and

foreign exchange confirmation.

Implemented a full Regression Testing process used

to validate enhancements to the Client Trade

Management System

Provided support and coaching for the adherence to

the standards developed for the Software

Development Life Cycle

Performed Process Quality Assurance functions for

Projects across the International & Capital Markets

System Division

Participated in insuring the achievement of

Capability Maturity Model (CMM) Level 2

certification for the Trading Systems Group

Supported the Development, Testing and

Implementation of a Global Foreign Exchange (FX)

Internet Confirmation System

Jan. 2001 - Feb. 2002

JPMorganChase NYC, NY

Consultant - Business Analyst

Setup a process to reconcile the Derivatives

transactions being converted from JPMorgan's system

infrastructure to Chase's system, as a result of

the merger

Developed a procedure to be notified of ongoing

Derivatives activity to keep the books and accounts

current for after the merger

Developed test and conversion plans to handle the

second phase of the implementation of the common

Derivatives processing system

Apr. 1996 - Dec. 2000 Prudential

Financial Roseland, NJ

Vice President - Systems Liaison

Managed a staff of 15 responsible for the

successful development, testing and implementation

of written customer correspondences in an effort to

transform the company to a customer-focused

organization

Implemented a Requirements Management, Testing and

Implementation process within the Marketing and

Customer Management Group

Trained staff and implemented the Systems Liaison

function for the Group, ensuring CCM Level 2

certification

Feb. 1987 - Apr. 1996 Chase Manhattan Bank

NYC, NY

Vice President - Implementation Project Manager

Supported the Global implementation of an FX

Trading System

Managed a team of Business, Operations and

Technical staff responsible for implementing and

enhancing the Global FX Processing and Accounting

System

Developed and implemented procedures to improve the

FX Trade Processing, Confirmation and Proof &

Control functions

Transferred the FX Nostro Reconcilement function

from NYC to the centralized processing area in

Bournemouth, England

Apr. 1980 - Feb. 1987 Chase Manhattan

Bank NYC, NY

Second Vice President - Department Manager

Implemented procedures for timely and accurate

reporting of FX P&L

Worked with technology group to test middle and

Education back-office operations to insure efficiency of

system processes and functions

Worked with Traders to gather functional

requirements for front end trading system

Implemented audit and control processes to insure

accuracy and timeliness of FX Accounting, including

General Ledger monitoring and reporting

Managed a staff of 25 responsible for the Proof &

Control function for the FX products

Continually improved processes to insure Regulatory

compliance, industry Best Practices and Bank

standards are met for FX Operations

Continually achieved a Fully Compliant/Controlled

internal audit rating for the FX Proof & Control

function

Pace University General Business

Administration MBA

Jersey City State Elementary Education

BA Teachers College

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