Quality Assurance Medical

Location:

Posted:

November 02, 2010

Kim Epp

*******@*******.***

PROFESSIONAL EXPERIENCE:

Medical Receptionist – ProPartnersMD September 1, 2010 – Present

Primary responsibilities include: checking patients in, ensuring demographics and insurance

information is current and correct; scanning /filing electronic medical records; retrieving

medications for patients; balancing all accounts receivable at end of day; building excellent

rapport with patients; and promoting variety of services offered by ProPartnersMD to patients,

prepare mailings.

Analyst II, Applications Development – Honeywell FM&T March 1981 – August

2010

Various positions of increasing responsibility throughout my career with Honeywell:

Analyst II, Applications Development – Programming MicroStrategy software, a reporting

package that retrieves data from a data warehouse (using SQL language) and creates reports. My

primary responsibility was using Narrowcast to schedule reports to run automatically. Other

responsibilities included creating and troubleshooting reports using SQL and Toad.

Security Administrator – Over saw PeopleSoft applications for 10 years; interacted with all

associates in the plant to set up their accounts; maintained integrity of database; wrote SQL

queries to determine access levels; served as Project Leader on a “Segregation of Duties” team

and monitored specific access to ensure there were no conflicts of interest.

Software Tester – In Quality Assurance group, wrote test plans and tested software applications;

reimaged PC’s with appropriate operating system, interacted with technical support staff to

resolve any issues; audited and tested all applications written in-house as well as “off the shelf”

applications.

Word Processing/Data Entry - Typed daily correspondence for all levels of plant personnel.

Secretary – Performed clerical functions for 3 supervisors and all of their direct reports,

including: ordering supplies, making travel arrangements, maintaining a Records Management

System, creating documents and spreadsheets, creating PowerPoint presentations, scheduling

meetings, and more.

EDUCATION:

1995 Associate of Arts – Longview Community College, Lee’s Summit, MO

1998 Bachelors in Information Technology/Business – Park University Parkville, MO

REFERENCES:

Karen Schroeder – 82 NW 1771st Rd., Kingsville, MO 64061 - Cell: 816-***-****

Donna LaPietra – 588 NE Twin Brook Dr., Lee’s Summit, MO 64086 - Cell: 816-***-****

Christopher Campo – 444 SE Youngston Lane, Lee’s Summit, MO 64063 - Home: 816-***-****