Manager Administrative Assistant

K r i s t i D u n s hee

Se n i o r M a s t e r Se rgea n t U S A F Re t i r e d

**** ** * ** * t

M e r r i t t I s l a n d F L 32 953

231-***-**** ce l l

321-***-**** H o me

k *************@*******.***

www.kcorchero.bravehost.com

H IGH L IGHTS OF QUAL IF ICATIONS

• Held Government Top Secret Security Clearance

• Five Years Experience as an Administrative Superintendent

• Fifteen Years Experience as an Administrative Chief and Manager

Talented in identifying and solving computer and computer software related problems

• Adept skill in designing and programming Databases

• Expert in Microsoft applications, word-processing, spreadsheets,

QuickBooks, messaging, databases, Dreamweaver and Photoshop

• Self -motivated in improving existing processes and confident making

i ndependent decisions

• Very well organized, able to easily handle multiple projects and tasking on t ime

• Calm demeanor, effectively communicates with VIPs and high level officials

and professional and courteous in customer relations

EXPERIENCE

ADM IN ISTRATIVE/INFORMATION MANAGEMENT SKIL LS

• Maintained and ensured the security of hundreds of sensitive documents

critical to National Security and hundreds of sensitive personal records

• Identified over three hundred obsolete documents for destruction and seven

t housand h igh level historical documents for t ransfer and archival

• Prepared, proofread and processed personnel evaluations, letters, memorandum

and staff packages for executive level review

SPECIAL IZED SKIL LS/TRAIN ING

• Managed a government credit card program for procurement of supplies.

• Designed, developed and maintained several Databases which improved the t racking

of budgets, suspense’s and personnel actions

• Exceptional skill with Microsoft applications (Word, Excel, PowerPoint, Access,

QuickBooks and Outlook); t rained others to increase their productivity

• Programmed using Visual Basic to enhance performance of Microsoft

applications, created shortcuts and macros to speed up work processes

• Quickly learned many aspects of PeopleSoft, the DAS and Expense Reporting

System and worked closely along with helpdesk to quickly resolve problems

• Troubleshot computer problems; installed software and upgrades and established LAN

accounts for over one hundred personnel

• Maintained control and accountability of twenty secure telephone systems and over

t wo h undred pieces of computer equipment

SUPERVISION/TRAIN ING

• Mentored, challenged and trained newly assigned personnel enabling them to perform

f ully in minimal t ime

• Assigned work assignments, inspected quality of work/performance and

p rovided counseling and feedback

• Trained over one hundred individuals in security procedures, decreased

security p roblems to zero

• Developed training and testing material to ensure personnel were kept up to date on

computer security procedures

• H ighly effective t rainer, teach fellow college students on various applications and

software and computer t roubleshooting techniques.

E MPLOYMENT H ISTORY

1983-2003 Information/Administrative Manager, United States Air Force

2005-2006 Bank Courier, First Community Bank of Northern Michigan

2006-2009 Secretary, Learning Support Services, North Central Michigan College

Apr-Jun 2010 Temporary Administrative Assistant for Torch Project, Har ris

C HQ/IS

EDUCATION

Leadership, Communication and Management Training - United States Air Force Computer

maintenance, t roubleshooting and LAN account management t raining - United S tates Air

Force

Supply Account Management Certificate - United States Air Force

Computer Equipment Account Management Certificate - United States Air

Force Records Management Certificate - United States Air Force

Security Manager Certificate - United States Air Force

Associates Degree, Information Resource Management - Community College of the Air

Force

160 Credit Hours in Business Administration, Wayland Baptist University, H I.

30 Semester Hours in Information Technology, Colorado Technical University, CO.

Completed approximately 40 Semester Hours in Computer Information Systems Degree with

North Central Michigan College, MI.

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