Salisbury NC, *****
********@*********.***
Samatra Joseph____________________________________
Objective:
To obtain a full-time career as a Customer Service Team Lead.
Experience:
Food Lion Corporation 2006-2010
Team Lead:
Handle supervisors calls
•
Assist the representive with questions or concerns.
•
Assist with the call center and some decisions making techniques.
•
Assist the supervisor in making schedules and with interviewing prospective employees.
•
Food Lion Corporation 2001-2002
Call Center:
Handle call coming in about returned checks.
•
Assisted in daily check recovery task.
•
Check Recovery Collector
Collector:
Handle calls about return checks.
•
Making payment arrangements with the customers.
•
Education
North Rowan High School
Reference Available Upon Request