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Renith TR

Mob : 956*-******

Email : abib2x@r.postjobfree.com

Objective:

I am a consistent, hardworking, highly motivated person. I enjoy working

with public. I feel that I am friendly, outgoing and dependable person. I

feel it is crucial to demonstrate the importance of my job duties and

expectations. I am looking to improve my position in the work force, expand

my knowledge and skills. I am also looking to establish long term

employment in a friendly employment.

Work Experience:-

Currently Employed:-

Company Name :- Maksys Technology private LTD

Designation :- Engineer (L1 Level Support)

Company Name :- Wipro InfoTech

Designation :- Engineer Desktop Support (L2 Level Support)

Period :- 19-07-2012 to 18-08-2014

Current role :- SPOC

Company Name: - Prudent Technologies (p) LTD

Period : -12.05.2011 to 18-07-2012

Role : -Desktop L1 engineer under Wipro F M Support

Division

Company Name:- Cent Technologies

Period : -16.04.2010 to 09.05.2011

Role : -System Administrator

Total Experience:- 3 Year & 8 Months

Cent Technologies:-System Administrator

Key Responsibilities:-

Administering, installing and troubleshooting of Servers, this includes

Windows NT, Windows 2000/2003

Onsite/Telephonic/Remote Support to end users

Desktop / laptop Installation and support (Hardware and Software)

First level Application / OS support, Patch rollout

Antivirus Installation, security patch rollout, virus database updating and

monitoring

Installation of LAN and maintenance

Installation of Network stand-alone Printers using TCP/IP and print

management

Hardware/Software Installation and Troubleshooting

Maintaining file share / security permissions at server level

Printer & Printer Driver Installation.

Projects Handled:-

Future Group :- L1 desk support (Wipro Franchise role.)

Key Responsibilities:-

Administering, installing and troubleshooting of Servers, this includes

Windows NT, Windows 2000/2003

Onsite/Telephonic/Remote Support to end users

Desktop / laptop Installation and support (Hardware and Software)

First level Application / OS support, Patch rollout

Antivirus Installation, security patch rollout, virus database updating and

monitoring

Installation of LAN and maintenance

Installation of Network stand-alone Printers using TCP/IP and print

management

Hardware/Software Installation and Troubleshooting

Installing configuring and trouble shooting the PLUTUS (online credit/debit

card transaction) software

Installing and configuring of SAP software

Database Support like SQL 2000, Progress (POS)

Configuring Microsoft Outlook, Outlook Web Access

DNS, DHCP and Group Policy Management

Installing configuring and giving technical support to the VPN secure

remote users.

Backup Management

Maintaining file share / security permissions at server level

State Bank Of India & Associate Banks Antivirus Project L2-Support

(SBI,SBT,SBM,SBH,SBP):-

Currently working as Trend Micro Antivirus helpdesk Support (SPOC). L2

Support

Representing the Kerala Circle.

Key Responsibilities:-

Regular definition file updates.

Daily Report listing of Updated and non updated client computers.

Outbreak management and clean up.

Technical information and guidance for non-managed (not managed by

the outsourcer) node or networks.

Antivirus Installation Support.

Remote Support.

Antivirus Package Creation (Server type, Client Type, & Stand Alone Type, V-

sat type).

Monitoring of servers & Clients Antivirus virus definition updating.

Rectification of virus infections.

Where possible, ensure protection software is running continuously on all

Systems.

Ensure anti-virus software on desktops and laptops is not disabled.

Where the source of a virus is identified as a business partner of

customer, notify the business

partner of the virus infection and follow up on steps taken to rectify.

If an infection is found, isolate the infection in accordance with agreed

policies.

Report on major viruses outbreaks, detailing actions taken to resolve and

prevent recurrence.

Use reasonable efforts to ensure that Desktop PC users do not disable anti-

virus tools.

Use reasonable efforts to ensure that end users donot connect devices

without current anti-virus tools to the customer IT Environment.

Scan all disks prior to insertion into customer PC's The customer Security

Policy must include

provisions for Virus Protection at the Email, Server, desktop & notebook

levels including automatic monitoring for viruses and automatic repair or

deletion of infected files.

Maintenance service for all anti-virus software that it uses for virus

protection, which provides for regular scan file updates and assistance

i.e. support for instances where vendor support is required.

Professional Certifications:-

CCNA Certified,CCNP Course completed.

Educational Qualification:-

Qualification College Percentage

SSLC MAMHS KORATTY 65.6%

Plus Two LFCHSS KORATTY 50%

3 year diploma Model Polytechnic College 54.2%

engineering in Computer Mala

Hardware Maintenance

Technical Skills:-

. Windows 98,XP, Windows 7 Installation & Troubleshooting

. Linux & Ubuntu Installation

. Windows 2008 Server installation

. Good Knowledge in problems which is caused by Virus,Malware &

spyware

. Good Knowledge in monitoring the Trend antivirus management Web

Console

. Antivirus Management

. Cisco Certified Network Associate

. Computer Hardware Installation & Driver Installation, Driver

Repairing

. Outlook express and MS outlook configuration and trouble shooting

. System Hardware Troubleshooting

. Excellent knowledge in LAN, WAN, TCP/IP, HTTP, FTP, HTTPS,

Ipv4,Ipv6.

. LAN configuration, TCP/IP configuration

. Excellent Knowledge in RIP protocol, Spanning tree Protocol,

IGRP,EIGRP

. Switch Configuration,Router Configuration

. Network cabling and hardware testing.

. Network monitoring and performance tuning

. Operating systems (Windows, Ubuntu, Linux)

. Extensive experience in installation, administration and networking in

various environments.

. Thorough knowledge of Windows Vista; Windows 7;Windows 8 ;Windows

Server 2008;

. Active Directory Services; Active Directory Group Policy Objects

(GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.

. Utilized Install Shield Scripting to package software for application

deployment.

. Excellent command of running projects employing industry standard

project management techniques.

. Extensive documentation and training experience.

. Successful project and technical team leader and motivator.

Personal Details:-

Name : Renith T.R

Address : Thumbarathy House, Khannanagar P.O, Koratty,

Thrissur D.T, 680 309

Father's Name : Ravi T.A

Marital Status : Single

Sex : Male

Religion & Caste : Hindu, Ezhava

Nationality : Indian

Passport Number : H4999030

Date of Birth : 06-05-1988

Blood Group : B Positive

MOB : 095********

Skype ID : renith.tr (Renith TR)

Email : abib2x@r.postjobfree.com

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