Customer Service Sales
Resume:
Ronald Ray
Clinton, Utah, *****
***********@*****.***
Education
Santa Fe – Santa Fe, NM
Graduated 1996
Certified Career Institute – Salt Lake City, UT
Salt Lake Community College – Salt Lake City, UT
2007 2008
Work Experience
CR England, 01/2006 08/2006
Accounts Payable Mail Clerk – Responsible for inventory and maintain of office depot supplies. Main point of
contact for compiling, sorting, and verifying the accuracy of data before it was entered for printing. Use
applications such as Application System 400 (IBM), BMI Imaging software, and Truckload Management Inc (TMI.)
Responsible for maintaining logs of activities and completed work and store completed documents in appropriate
locations. Calculate and respond to inquiries regarding postal charges and delivery options. Used data entry
devices daily such as keyboards and scanners.
Focus Communications, 01/2004 03/2004
Data Entry/Telemarketing – Deliver prepared sales talks, reading from a script that describes products or services.
Explain in detail the information for the product or service along with the cost to the customer. Obtain customer
information and enter information into computer database.
Lofthouse Foods, 10/2003 12/2003
Production – Responsible for mixing ingredients for cookie dough in a factory size mixer. Lift 50 80 lbs of
ingredients several times during a shift. Responsible for cookie dough batch checklist and complete. Inspect
finished product and packaging for shipment. Current food handlers permit.
CR England, 08/2003 10/2003
Customer Service Parts Department – Responsible for inventory control, ordering, shipping, and receiving
inventory. Main point of contact for handling all returns. Stock shelves. Make keys for truckers and customers.
Answer phones and make appointments for truck service. Responsible for all counter sales and phone calls.
Ageiss Environmental, 08/1998 07/1999
Systems Analyst/Environmental Tech – Responsible for upgrading, maintaining, and backing up of computer
systems data. Troubleshoot and install computer software and hardware. Use Microsoft Office frequently. Point of
contact for all computer purchases in my department. Calibrate instruments used in the field for ground water
sampling. Work on numerous small mammal projects. Set up baiting and traps for small mammals for study. Tag
and radio collar all mammals caught. Hazardous waste operator and emergency response.
Lockheed Martin, 08/1997 03/1998
Field Sample Handler – Main point of contact for providing test support for government, military, and private sector
companies. Responsible for setting up and tearing down of all testing sites. Perform other office duties. Handle
hazardous waste.
Skills
Telephone sales, Customer Service, Microsoft Office, Microsoft Windows, Certified Flagger, Ordering and
Shipping, Appointment setter.
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