Customer Service Manager

*** ******* **. • Jacksonville, FL • *****

904-***-**** • *********@***.***

Kevin glennon

objective

I am currently searching for a position that offers

upward mobility through hard work and dedication. I

am willing to relocate if necessary for further

advancement and opportunity.

Summary of qualifications

[March 2007 Current] [Owens &Minor] [Jacksonville,

FL]

[Order Picker/Materials Handler/Warehouse

Coordinator ]

Certified on fork lift, reach truck, order picker, walkie

rider, and motorized/manual pallet jack

Maintained picking level of 90 100% (30 36 picks per

hour) with minimal errors

Selected as monthly top performer on numerous

occasions

Constantly called upon to help out in different areas of

operations when short handed or experiencing larger

work loads.

Employment

[2005 2007] [Ordertaking.com] [Jacksonville,FL]

[ Supervisor/Trainer]

Customer service supervisor in charge of maintaining

break schedules for up to 25 employees. Took

escalated phone calls to resolve issues. Trained new

employees on existing clients and had to learn new

clients information quickly to share with the team.

[March 2007 Current] [Owens & Minor] [Jacksonville,

FL]

[ Order Picker/Materials Handler/Warehouse

Coordinator]

Medical Supply Distribution Center. Worked in all areas

of the warehouse including:

Receiving unloading, break down/sort pallet,

receiving/scanning product in, and put away

Shipping Low unit of measure picking, bulk picking,

error resolution, sort/stacking, bin replenishment,

voice pick operation, inventory control, and loading

trucks.

Education

[2004 (graduated)] [Trinity Christian Academy]

[Jacksonville, FL]

Received High School Diploma

[2004 2007] [Florida State College of Jacksonville]

[Jacksonville, FL]

Majored in Education

Completed numerous courses and currently hold 47

credit hours

REFERENCES

Richard Sanchez Warehouse Supervisor at Owens &

Minor 904-***-****

Pam Pritchard Operations Manager at

Ordertaking.com 904-***-****

Richard Marquez Self employed 904-***-****

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