Laura J. Sturm, PMP
*** **** ***** ****, ******, New Jersey 07860
(973) 534 - 1385 . *****.******@*****.***
Technical Consultant / Project Management
Healthcare & Network Infrastructure
Strategic and detail-intensive leader of technical system initiatives in
large health care networks in the NYC Metro area offering nearly 20 years
of experience in project management, customer satisfaction, and analysis.
. Business-minded high-achiever with the proven capacity to contribute to
exponential revenue growth gains and strengthened profitability;
delivered $15M-$20M in revenue per year as Project Manager for Philips
Healthcare.
. Versatile; eager to embrace opportunities to expand base of knowledge,
engage in new challenges, and provide creative problem solving.
. Insightful; adept at performing needs assessments and implementing on-
target technical solutions working with sales, R&D, and business
development functions.
. Influential communicator with superior interpersonal skills to build
trust-based relationships with customers, vendors, and peers throughout
the entire product life cycle.
. Experienced in implementing EHR/EMR projects for the last 15 years with
IT departments.
. Accomplished project manager offering technical understanding of network
construction, coupled with demonstrated expertise in equipment
replacement, renovation projects, new construction, and enterprise wide
wired and wireless networks.
Areas of Expertise
Team Building . Problem Solver . Revenue Growth . Customer Service .
Presentations
Vendor Relationships . Healthcare Clinical Integrations . Project Recovery
. Risk Analysis
Workflow Analysis . Cross-Functional Collaboration . Strategic Planning .
Network Diagrams
Value Added Proposals . Statements of Work (SOW) . Equipment Specifications
. Requirement Analysis
Professional Experience
Philips Healthcare/Hewlett Packard Co, Andover, Massachusetts . 1991 - 2010
Formerly Hewlett Packard Company; healthcare solutions for diagnostic,
treatment, and preventative care.
Project Manager (1994 - 2010):
Fostered collaboration and worked with the sales department and customers
to define, scope, and frame product and project vision. Created and
delivered presentations and proposals with ROI justification. Supported
creation of action plans in order to meet sales and margin targets.
Partnered with project teams to draft SOWs and LOE (Level of Effort)
documents/proposals. Spearheaded high-level initiatives, including managing
multiple concurrent complex projects and client engagements. Implemented
value-added solutions working in cross functional work settings. Provided
leadership, direction, and coaching to teams and individuals within a
clinical and technical environment.
Selected Contributions:
. Earned distinction as "go to" Project Manager for key strategic
customers; took over $12M in troubled projects, bringing schedule and
cost back in line.
. Turned around projects at risk of wavering through effective listening,
streamlined communications, analysis, and on-target solutions.
Laura J Sturm, PMP . *****.******@*****.*** . PAGE TWO
Professional Experience
(Continued from previous page)
Project Manager with Philips Healthcare/Hewlett Packard Co (Cont'd)
Selected Contributions:
. Improved the bottom-line by generating $15M-$20M in revenue per year,
slashing costs, and maximizing resources; participated in sales and
streamlined delivery techniques, processes, and documentation through
standardization.
Technical Solution Consultant (1994 - 2010): Delivered expert-level
insights and consulting to sales teams and played a pivotal role in
strategic planning. Specialized in delivering accurate and timely
enterprise solutions. Forged high level relationships with clients to
ensure long-term business success. Designed networks, mapped out equipment
layouts, analyzed workflows, and developed custom solutions based on client
requirements.
Selected Contributions:
. Achieved 200% quota in 2008 ($6M+).
. Facilitated 3 highly competitive wins to generate $60 million in new
business by partnering with sales, R&D, and business development to
develop a comprehensive business strategy and enterprise solutions that
meet customer requirements.
. Authored Value Added Proposals, Statements of Work, Network Diagrams, and
Equipment Specifications.
. Played a key role in achieving 20% growth for the company by developing
Value Added Solutions each year.
Prior role with the company (when it was Hewlett Packard Company) from 1991
- 1994 included Customer Engineer - provided onsite technical support,
repaired patient monitoring equipment and networks, and supported capital
equipment purchases among other activities. Details on request.
TECHNICAL SUMMARY
Proficiency in MS Word, MS Excel, MS PowerPoint, and MS Visio, as well as
extensive Project Experience in CAD.
Certifications
Project Management Professional, Project Management Institute, 2005
Master's Certificate in Project Management, The George Washington
University, 2004
Education
A.A.S., Electronic Engineering Technology
County College of Morris, Randolph, New Jersey