Assistant Office
Resume:
To Whom it May Concern:
I am writing to apply for the Social Worker position for which I understand
you are recruiting. As you will see from my enclosed resume, I earned a
Social Work degree from Adelphi University and a Bachelors degree in Human
services from City College of NewYork. I have excelled at responsible jobs
that required me to supervise other professionals. I am currently employed
with Legal Services for New York City (Queens Office) a not-for-profit law
firm and have been for the past 19 years. I supervise the entire support
staff. I handle the day to day operations of the organization, train new
staff, screen resumes, for potential employment, interview prospective
candidates to ensure compliance of rules and regulations of the office, and
other related duties as assigned.
However, as an intern with the New York City Department of Corrections
located on Riker's Island, I provided short and long term counseling to
mental health inmates as well as inmates who did not have mental illness
that were housed in the Central Punitive Segregation Unit on issues such
as, but not limited to drug programs, goals upon release, discharge
planning, family issues, completion of psychosocial assessments, and group
facilitation. I also assisted with marriage applications, death and
critically ill notices, and any issues that may arise, such as; counseling
inmates with mental health issues. I was also assigned to the grievance
unit. In that unit, I assisted the grievance supervisor to investigate
cases within the Department of Correction to determine the validity of the
grievant.
You will find me to be a dynamic communicator with a capacity for hard and
long hours. I hope you will contact me at 718-***-**** to suggest a
convenient time for us to meet and discuss your current and future needs
and how I might serve them. Thanking you in advance.
Sincerely,
Lissette Claudio
Lissette Claudio_______________________________________________
********.*******@*****.*** 718-***-**** 1530 Pennsylvania Avenue,
17H, Brooklyn, NY 11239
EDUCATION
Adelphi University, New York, New, York, (Bilingual) Masters of Social
Work, received 8/2010
City College, City University of New York, Bachelor of Arts, Concentration
in Human Services, received 6/2007
Certification in Developmental Disabilities, received 6/2007
Borough of Manhattan Community College, CUNY, Associate Degree in Science,
received January 2000
Social Work Experience
Bilingual Social Work Intern, NYC Department of Education
9/10-10/10
Assisted ESL teacher with daily activities in a kindergarten classroom.
Evaluated the students to ensure that they knew their alphabet, numbers,
colors, and shapes.
Social Work Intern, Queens Legal Services Corporation
4/10-8/10
Provided short-term counseling to victims of domestic violence, interviewed
clients to determine eligibility for U-Visa, provided concrete services,
advocated for clients, secured funds for rental arrears, assisted attorneys
with completion of cases, and completed all intake for the Spanish speaking
clients.
Social Work Intern/Paid, Brookdale Hospital Medical Center
10/09-3/10
Worked in HIV inpatient discharge planning unit, provided short-term
counseling to patients. Also conducted HIV testing and counseling in the
pediatric, Emergency department, labor and delivery, and to any staff
member who was stuck with a patient's syringe.
Social Work Intern, NYC Department of Corrections (Riker's Island)
9/08-5/09
Provided individual and group counseling, completed psychosocial
assessments, assisted with discharge planning, rendered concrete services;
such as birth certificates & social security cards. Investigated, filed,
logged, and typed grievances.
Additional Experience
Office Manager/Supervisor, Legal Services for New York City (Queens Office)
3/07-Present
Assist the Executive and Deputy Director in the day to day operations of a
non-profit provider of free legal services to low income residence in
Queens County. I train and supervise all support staff, prepare check
request, prepare bi-weekly summaries for payroll, prepare schedules,
distribute assignments, ordering of office supplies and equipment, prepare
reimbursement request for staff that travel out of town for conferences and
meetings. I also ensure that all staff inputs client information in case
management system.
Legal Services for New York City (Queens Office)
Legal Assistant/Food Stamp Coordinator for the Nutrition Outreach and
Education Project 3/03- 6/07
Conducted presentations and workshops in the community, pre-screened
consumers for eligibility of food stamps, interviewed clients and assisted
with application process, advocated on clients behalf, and prepared
quarterly reports.
Attended conferences and meeting out of town, and allocated fund within the
food stamp budget/contract.
Legal Assistant (housing), Legal Services for New York City (Queens Office)
7/01-3/03
Interviewed clients to determine eligibility of services, prevented
evictions, assisted attorneys in preparing cases, advocated for clients
before social and governmental agencies, represented clients at
administrative
hearings, prepared letters and requested documentation to prepare clients
cases.
Intake Paralegal, Queens District Attorney's Office
2/01-7/01
Assisted Assistant District Attorneys (ADA) with preparing files for night
court, consulted with ADA's to ensure the charges police officers claimed
were correct, and communicated with police officers to ensure the timely
completion of reports.
(continued)
L.Claudio, p. 2
Legal Assistant (family), Legal Services for New York City (Brooklyn
Office) 8/98-12/00
Interviewed clients to identify legal issues, prepared custody and
guardianship petitions, coordinated and implemented workshops in
conjunction with the community based organizations, and hospitals on legal
rights regarding housing, family law, health care proxies, and child
support. Represented clients at administrative hearings, advocated for
clients before governmental and social service agencies, coordinated
workshops for clients and community case managers. Trained case managers
on legal issues.
Executive Secretary/ Intake Officer/Receptionist, Legal Services for New
York City (Brooklyn Office) 4/95-8/98
Screened clients to determine eligibility and determine the type of
problem, opened files for eligible clients, referred ineligible clients,
maintained opened and closed files, prepared and filed legal documents,
provided Spanish language translation, operated switchboard, prepared
monthly and quarterly statistical reports.
Computer Skills: Excel spreadsheets, Microsoft word 2007, Windows XP,
Internet
Languages: Fluent in spoken, written, and verbal Spanish
Affiliations: National Association of Social Workers
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