Customer Service Medical
Resume:
**********@*******.*** *** NW **th Court - Miami, Florida 33126
Elvira Due as
Profile
Recent graduate Medical Assistant, a dedicated, driven and mature
individual who loves to learn and is always up to a challenge,
seeks a stable position providing patient care, clinical and
office support in a medical practice, health clinic or hospital
setting.
Qualifications
CPR certification, American Heart Association
Computer literate: Proficient in e-mail, Internet Explorer, and
Sabre
Basic knowledge of MS Word, Excel, Outlook Express and
PowerPoint, Amadeus, Picasa 3, Care Prescribed 360, and ELabcorp
Typing speed: 55 wpm
Patient, friendly, punctual and eager to learn
Bilingual: English and Spanish
Education
April 2010 Keiser University
Associate of Science, Medical Assisting Miami, Florida
Dean's List: 3.92 cumulative GPA
Member of Phi Theta Kappa International Honor Society
Clinical Experience
March - April 2010 Felix E. Guzman, MD (Internal Medicine)
Medical Assisting Externship Miami, Florida
Prepared patients for examinations, took vital signs (height,
weight, temperature, pulse and blood pressure), and charted
patient history.
Performed EKGs and lab procedures, including separating urine
samples in test tubes and centrifuging blood samples for analysis
Provided medical office support: answered phones, scheduled and
confirmed patient appointments, retrieved, updated and filed
medical records
Called labs for specimen pick-up, and patients to advise of
normal lab results
Employment History
August 2008 - June 2009 Keys Gate Charter School
Aftercare Counselor Homestead, Florida
Supervised and provided care for up to 20 4th grade level
children
Provided snacks and coordinated activities in a fun and safe
environment
May 2008 - March 2009 Alton Madison Property Management
Clubhouse Attendant Homestead, Florida
Provided customer service in community clubhouse; answered
phones, responded to inquiries, booked events, and issued IDs to
community residents
Maintained current CPR certification; enforced clubhouse rules at
all times
July 2007 - March 2008 Norwegian Cruise Line
Air Deviation Agent Miami, Florida
Provided customer service booking flight and transfers for cruise
passengers
Answered high volume of incoming calls; processed credit card
payments
Customized itineraries for passengers and arranged seat upgrades
if possible
September 2005 - October 2006 Expedia.com
Cruise Agent Miami, Florida
Answered high volume of inbound calls from potential cruise
vacation customers; booked cruises in Sabre system and took
credit card payments.
Contact this candidate