Customer Service Technician

Alan Malkiewicz

********@*******.***

**** ****** **. ****: 805-***-****

Oxnard, California 93036 Cell: 805-***-****

OBJECTIVE

Seeking a position where my considerable background, skills, and abilities will be used effectively.

SUMMARY OF QUALIFICATIONS

• Over 30 years of strong and diverse experience in assembly, installation, and repair of all

residential, commercial and industrial plumbing infrastructure.

• Extensive experience in process inspection and crew supervision.

• Polished written and verbal communications skills.

• Strong ability to empower and delegate authority.

• Significant aptitude and experience in diagnosis, troubleshooting, and problem solving.

• Explicit estimation and proposal generation abilities.

• Retains recognition of related trades, materials and outsource components

• Comprehensive work planning and material appropriation/control.

• Line and leak location specialist.

• Accomplished fiber optic tech.

• OSHA Certified/Excavation.

PROFESSIONAL EXPERIENCE

2008-2009

Self employed.

2007-2008 OXNARD PLUMBING

Service Division Supervisor and Employee

Sub Contracted and employed by Oxnard Plumbing, Oxnard, CA.

2005-2006

Self employed.

1999-2004 RESCUE ROOTER; Ventura, California

Plumber & Safety Manager

Provide leak and line location as well as estimates and proposals to customers. Operate

hydrojet and camera. Diagnose and rectify plumbing and heating problems for residential,

commercial, and industrial customers. Assist “in field” crew as necessary. Train Staff and

crew on current safety standard requirements and methods of avoiding accidents or exposure

to occupational hazards.

1998-1999 AFFORDABLE PLUMBING; Ventura, California

Plumber

Diagnose and rectify plumbing and heating problems for residential, commercial and

industrial customers.

1997-1998 LEBRADO PLUMBING; Camarillo, California

After Market Customer Service Agent

Consult with Developer, Builder, Home Purchaser and other Sub Contractors to address

warranty issues.

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1995-1996 JOHN ROWLAND PLUMBING; Ventura, California

Plumbing & Heating Technician

Diagnose and rectify plumbing and heating problems for residential, commercial and

industrial customers.

1987-1995 ECONOMY PLUMBING; Ventura, California

Plumbing & Heating Technician

Diagnose and rectify plumbing and heating problems for residential, commercial and

industrial customers.

1980-1987 OXNARD PLUMBING AND HEATING; Oxnard, California

Plumber & Heating Technician

Diagnose and rectify plumbing and heating problems for residential, commercial and

industrial customers.

1978-1980 SIGNATURE CONSTRUCTION; Westlake, California

Crew Foreman

Estimate jobs and order material. Supervise construction crew at job site.

Contact this candidate