Manager Customer Service
Resume:
CHRISTIAN J. AGNELLI
206-***-**** *********@*******.***
Over six years of Senior level recruiting in IT, HR, and Finance Departments. Six years of Business education with a verifiable
track record of success backed by impeccable references
IT RECRUITMENT: FINANCE RECRUITMENT:
All levels of IT, including the ERP areas, as well as project Controller, Sr. Estate Settlement Accountant, CP Internal
managers, web architects, software developers C .Net, C++, Audit, Sr. Tax Manager, CP Controller of Operations, Sr.
Java, JEE, UNIX/NT System Administrators, Oracle and Financial Analyst, Audit Manager, Manager of Financial
SQL Server DBA’s, Business Analysts, and other various Planning and Analysis, CPA, Director of Financial
IT professionals. Other technologies recruited have Reporting, International Tax Accountant, Accounting
included Data Warehouse/Data Modelers, QA/Testers, in Manager, Director of Corporate Accounting
all platforms, including web, client server and mainframe.
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Employment History
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RECRUITER (Working Remote in Seattle, Washington)
Qualcomm – San Diego, California Nov. 07 – Nov. 08
• Source/screen/qualify and hire top quality candidates. Develop a plentiful pipeline of qualified talent.
Anticipate/ prepare for future skill requirements candidates for HR, Finance and IT Departments.
• Develop/maintain a network of contacts/establish and develop relationships w/relevant industry
organizations/industry conferences.
• Perform the advanced administrative functions associated w/recruitment, including preparation of formatted
resumes, posting positions on necessary job boards and networking groups, ensuring accuracy and
completeness of standard recruitment files
• Prepare candidates for interviews/Debrief candidates after interviews
• Prepare submittals which effectively describe a candidate to a Recruiting Manager
• Develop candidate profiles for each prescreened candidate to present to the Recruitment Managers.
• Constantly prioritize and reprioritize open requisitions
• Develop sophisticated search strings that produce resumes that match job requirements
• Coordinated recruitment efforts on campus to generate candidates, and coordinated resume submissions.
SR. CORPORATE RECRUITER (Six Month Contract Position)
T Mobile USA – Seattle, Washington April 2007 – October 2007
• Balance multiple priorities and meet deadlines. Implementation and measurement of sourcing and external
branding strategies such as competitive intelligence, networking, college recruitment, internet sourcing,
events, advertising, employee referrals and community outreach.
• Cultivate potential candidates for specific requirements as well as pipelining efforts by utilizing various
methods i.e. networking, referrals, internal database searches, organizational affiliations, online searches,
Internet postings, job/career fairs, user/technical groups, cold calling, database management, internet mining.
• Manage Targeted Selection to ensure a rigorous interview process and placement of qualified and motivated
candidates.
• Prescreen and qualify candidates for open positions in order to find relevance, culture fit, compensation
history, and uncover skill sets and possible concerns.
• Proactively conduct research and investigate new ideas to create innovative sourcing strategies.
• Strong focus on sourcing passive candidates through networking and complex internet searches and research.
• Sourcing active candidates from on line databases, contact lists, internal databases and employee referrals.
• Creating targeted recruiting strategies, developing and analyzing recruiting metrics; and aligning HR and
recruiting strategies with the overall business strategies.
SR. RECRUITING MANAGER
Qualcomm – San Diego, California Apr. 2003 – Apr. 2007
• Recruited and interviewed candidates for HR, Finance and IT Departments.
• Identified and prioritized recruitment efforts.
• Tracking and analyzing the progress Recruiting Coordinators. Making sure all hiring goals are being met and
their performance reviews.
• Coordinated job interviews on school campuses to meet annual hire goals.
• Coordinated recruitment efforts on campus to generate candidates, and coordinated resume submissions.
• Event planning for the Qualcomm team including venue selection, catering, media usage, and intern
planning while staying within allocated budgets.
• Worked on tools and programs encompass assessing current information and defining Qualcomm’s hiring
trends, turnover, and future growth in order to obtain information used to forecast, train, and utilize internal
capabilities using Human Capital.
• Ensured outstanding customer service and hospitality for interview candidates, representatives, career
centers, and vendors to enhance their personal experience.
• Tracking and analyzing progress of Recruiting Coordinators making sure all hiring goals are being met.
• Personally met over 100% of Regional Hiring Goals as well as Personal Hiring Goals within 62 months with
Qualcomm
• Helped write and implement Recruiting Training Program.
RECRUITING COORDINATOR
Qualcomm – San Diego, California Feb. 2002 – Apr. 2003
• Coordinated job interviews on school campuses to meet annual Recruiting Goals.
• Identified and prioritized recruitment efforts.
• Coordinated marketing and advertisements, on behalf of the Qualcomm, to target candidates using
newspapers, email advertisements, and basic campus communication with career center and student
organizations.
• Interviewed candidates via phone and made in person interviews for screening.
Education
UNIVERSITY of WASHINGTON – Seattle, Washington
Medical Pre Requisites 2008 2010
• Cumulative GPA: 3.70
UNIVERSITY of SAN DIEGO – San Diego, California
Masters in Business / Finance June 2004
• Emphasis in Finance
• Minored International Studies with concentration in European Studies.
• Relevant course work: Computer Mediated Communications, International Business / Finance, Data
Analysis, Financial Analysis.
• Cumulative GPA: 3.85
** References and Supporting Documentation Furnished Upon Request
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