Project Manager Engineer
Resume:
John A. Gargas
West Newton, MA *2465
617-***-**** (Cell)
**********@*****.***
Summary
Nimble and highly adaptive Software Configuration and Release Management
professional also skilled at managing software development teams,
infrastructure planning, production support, project management, etc.
Committed to continuous improvement: streamlined and automated functions
resulting in improved productivity and quality. Reliably met or exceeded
tactical requirements while incorporating strategic considerations.
Skilled collaborator and technical facilitator adept at building top
performing global engineering teams while implementing technology
solutions.
Highlights
Process Improvements
Re-Engineer SCM Process/Tools
New framework free tools
New software patch process
Just in time stream versioning
Leadership
Consensus building
Budget and staff planning
Win-win attitude
High integrity, forthright
State of the Art
Continuous Integration
Agile development
Install Automation
Virtualization
Professional Experience
NaviNet Inc., Cambridge MA
2008-2010
Director Software Configuration & Release Management - Engineering (2008 -
2010)
Led a team of SCM and tool engineers responsible for developing and
maintaining world class Software Configuration Management tools and
practices in a complex, fast paced, Agile software development environment
employing Continuous Integration techniques.
. Ongoing effort to re-engineer software patching, branching and release
management.
. Set overall vision to re-engineer SCM tooling to be more supportable and
responsive to change.
. Managed over 100 QA and development virtual servers (Virtual Iron and
VMware)
. Standardized application and web server hardware footprints
. Created enterprise wide server categorization and naming standard.
. Implemented SCM process for Corporate Website and several internal teams.
. Upgraded SCM operational servers ( AccuRev, continuous integration,
release build, Clear Case, etc.).
. Key planning role in moving/rebuilding virtual servers to a new hosted
data center.
. Negotiate discounted licenses for non-developers using source control
system
. Completed conversion from Clear Case to AccuRev
Fidelity Investments, Boston, MA
1994 - 2008
Director Software Development - Fidelity eBusiness Security (2006 - 2008)
Directed a security focused development team of software engineers, PMs and
analysts (15 members in 3 locations across the U.S.) delivering Security
Assertion Markup Language (SAML) single sign-on solutions and 3rd level
support for authentication services, PIN maintenance and single sign-on
functions. Planned and managed multiple annual and ongoing budgets ($3+
Million) including capital, maintenance and development projects.
. Improved time to market and reduced ongoing development costs by
delivering a reusable/configuration driven SAML single sign-on
infrastructure.
. Enhanced client experience and built trust with business partners by
delivering several on-time and on-budget SAML 1.1 and SAML 2.0 single
sign-on projects.
. Improved the security of production digital certificates and keys by
creating a certificate and key management process which defined roles and
responsibilities across multiple organizations, while auditing and
restricting access to the certificates/keys on an "as needed" basis.
. Reduced long-term risk to the website, and improved productivity and
quality by directing the more strategic effort to automate the manual
process for regenerating authentication digital keys.
. Removed a single point of failure, created a sustainable cross-training
environment and improved team productivity by building a production
support on-call team, which also improved the career development of
engineering staff.
. Improved the team's responsiveness to production issues and developed a
comprehensive reporting mechanism as a result of formalizing production
support roles and responsibilities.
. Ensured compliance with vendor and enterprise platform versions by
migrating authentication servers from WebSphere 5 to WebSphere 6.
. Eliminated the need for one full-time administrator by streamlining
project tracking and reporting with the added benefit of providing the
team with an additional project management resource while improving the
career development of that individual.
Director of Release Engineering and Site Management - Fidelity
eBusiness (2002 - 2006)
Led a fast paced global Release Engineering and Site Management team (18
members in 5 locations worldwide) supporting 400 software engineers around
the globe, 7x24. Implemented and supported a global ClearCase
infrastructure and 5 pre-QA environments performing software installations.
. Improved ability to respond in a disaster scenario by implementing
disaster recovery processes and systems to make ClearCase functional in a
DR situation.
. Secured highly confidential code within the ClearCase infrastructure,
reducing the risk of malicious access.
. Eliminated manual errors and recurring maintenance cost by building an
automated clean-up function. Time saved from this function was directed
toward additional automation.
. Engineered and built-out a highly available ClearCase license server
model using 3DNS.
. Implemented a workflow/ticket system which provided a baseline for
automating installs and other functions.
. Aligned team functions with enterprise needs by organizing team into
Product Delivery, Infrastructure and Process Improvement.
Senior Manager Internet Production Planning - Fidelity eBusiness (1998 -
2002)
Created and led a team of 9 top performers responsible for thousands of
production changes to Fidelity.com. Developed workflow strategies and web-
based tools to optimize intra/inter-team activities and communications.
. Streamlined DNS requests and Disaster Recovery procedures.
. Integrated middleware release schedules and developed enterprise
datacenter maintenance schedules.
. Planned - hardware, software, firewall rules, DNS, LD, DD, load balancing
and infrastructure build-outs.
. Proactively initiated projects to optimize production performance and/or
availability.
Internet Operations Manager - Fidelity eBusiness (1996 - 1998)
Managed and performed all day to day aspects of the production and
development environment for client facing website, including hardware and
software enhancements, problem and change management and digital
certificate creation and renewal.
. Created SQL queries to identify malicious activity or to resolve customer
concerns and disputes.
. Managed enhancements to the production data center: network, power,
space, phone, etc.
. Developed Digital Certificate management process and server security
enhancements.
Project Leader - Institutional Retirement Systems (1994 - 1996)
Managed Voice Response System (VRS) infrastructure projects and performed
system configuration and integration work for ongoing projects.
. Managed production and development data center build-out and move from
Boston to Marlboro.
. Created process to support parallel development efforts through entire
server infrastructure.
. Created VRS Development/QA LAB during major client initiatives.
Texaco Refining and Marketing, Inc., Bellaire, TX
1991 - 1994
VRS Project Manager/Project Coordinator
Implemented several Voice Response Systems. Coordinated project teams and
schedules. Identified business requirements, evaluated technology and
vendors. Negotiated contracts, integrated PBX/ACD systems and T1 circuits.
Input Output Computer Services, Inc., Waltham, MA
1984 - 1991
Project Leader/Software Engineer
Education - University of Lowell, Lowell, MA
Bachelor of Science -
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