Customer Service Design

Summary

Justin Mikkelsen is a graphic designer and photographer with a

mission to make a positive impact through projects and assignments

in the creative industry. A tenacious and ambitious thinker, Justin

brings a solid work ethic and transferrable skill-set including

strong oral and written communication, excellent time management

skills, and a natural leadership ability that benefits any

organization.

Skills

Adobe Creative Suite:

. Photoshop: Photo Retouching, Artistic Rendering, Digital Darkroom

Expertise

. Illustrator: Typographical Design, Digital Illustration

. Indesign: Page Layout, Master Pages

. Flash: Edit Actionscript 3.0, Interactive Animation

. Dreamweaver: Basic Web Design, CSS, Basic XHTML

Quark XPress: Page Layout (supplemental to Adobe InDesign)

Photography: Digital & 35mm Film, Portraiture, Still Life, Action,

Events, Products

Technical Troubleshooting: Microsoft Windows (XP, Vista, Windows

7), Mac OS X (Basic)

Microsoft Office 2003: Word, Excel, PowerPoint, Outlook

Keyboarding: 75-100 WPM

Accomplishments

Graphic Design:

. Calendar Design, Watch Company Catalog, Bumper Sticker . Photo

Directory Book

. Banner Design, Movie Poster Design, Page Layout

. Designed Powerponit presentations for college orientation

. Designed seasonal postcards for returning students.

. Worked with established brand to design mailing and presentation

materials.

. Designed Logo for small startup company.

Web Design:

. Designed HTML and Flash Web Sites for two weddings

Photography:

. Portraiture: Senior Portraits, Weddings, Baby Portraits

. Publication Features: "Awe" (Stained Glass) featured in

"Photography Vibes: Best of Edition"

General:

. JD Power & Associates Award for Customer Service Excellence

Education

Bachelor of Fine Arts: Graphic Design . IADT Online Completed July

2010

Philosophy Major: 2005 - 2007 . Mount Angel Seminary, St. Benedict,

Oregon

Music Major, Photography Minor: 2002-2005 . Pacific University,

Forest Grove, Oregon

Design Experience

Freelance Graphic Designer . Portland, Oregon (05/2007 - present)

Freelance Photographer . Portland, Oregon (05/2007 - present)

Graphic Design Intern: IADT Online (5/3/2010 - 7/10/2010)

Work Experience

Admissions Advisor: AIU Online . Beaverton, Oregon (11/2009

-8/2010)

Customer Support: Yahoo! Inc. . Hillsboro, Oregon (9/2008 -

11/2009)

Customer Support: T-Mobile, USA . Salem, Oregon (7/2007 - 9/2008)

Audio/Visual Technician: Mount Angel Seminary . St. Benedict,

Oregon (8/2006 - 5/2007)

Office Assistant: Pacific University: Student Services . Forest

Grove, Oregon (8/2003 - 5/2005)

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