Project Training

Dave King

Columbia, TN ***** ? Phone: 615-***-**** ? ****.********@*****.***

Professional Summary

? Diverse Supervisory and Management experience ? Team Building and strong ability to work

effectively with customer business teams and

external customers

? Proficient in project management

? Advanced communication skills

? Advanced knowledge of MS applications, Excel,

Word, Adobe, PowerPoint, Outlook, Nielsen ? Vast experience in recruiting, hiring and

training

? Up-to-date understanding of all aspects of

CPG and retail ? Strong knowledge Six Sigma

industries

? Hosted and chaired many team meetings, live

? Market Research / Strong problem solving and and via teleconference

data analysis including Nielsen analytics

? Ability to track, compile, and prepare

reports in a timely an accurate manner while

analyzing overall effectiveness and

efficiencies.

Professional Experience

Crossmark, Inc., Plano, TX.

Merchandising and Market Research Services for the Consumer Packaged Goods

Industry

Retail Supervisor - September 2008-2010

? Provided leadership for a team of about 75 data collection associates and

Team Leaders

? Executed and delivered weekly and monthly projects for clients such as

Nielsen, Time Warner, Walgreen's and Wal-Mart

? Managed on-going special projects such as developing training curriculum

and mentoring testing team in developing software for a new Motorola MC55

handheld device

? Researched and analyzed quality and delivery reports to ensure compliance

of all direct reports

? Trained Team Leads on proper curriculum and training processes to ensure

quality data collected

? Worked with colleagues on various project teams

? Served as a technical problem solver with handheld maintenance

? Planned and coordinated about 500 store visits per week in my territory

? Participated in weekly team management meeting

? Analyzed data, provided weekly pipeline reports and other administrative

tasks as required

Accomplishments:

? Demonstrated ability to diagnose, troubleshoot and resolve technical

issues for all my direct reports

? Provided on-the-job training and technical support to team members

? Received quality award for project leadership of the handheld testing

The Nielsen Company - Schaumburg, IL.

Chicago-based media and market research service that delivers competitive

intelligence to Media and Consumer Packaged Good companies

Supervisor- January 1991 - September 2008

? Responsibilities with Nielsen were the same as with Crossmark

? In September 2008, Nielsen outsourced our department to Crossmark.

? Assisted in project development and maintained contact with clients

? Identified and resolved complex issues quickly and escalated unresolved

issues.

? Created and generated custom reports as required.

? Reviewed documented and Updated collection training tools and education.

? Recruited hired and trained many associates.

? Excellent interpersonal, management and communications skills

Software and Technology

Operating Systems

Windows XP Professional

Microsoft Office

Outlook, Outlook Express, Excel, Word, PowerPoint

Proficiencies

? Internet Explorer, Mozilla Firefox, Google Chrome

? Sound knowledge of email software

? Google Maps, Google Docs

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Education

Auburn University - Auburn, Al

Two years Business/Accounting courses

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