Manager Sales
Resume:
Shannon Bender
*** ********* *** . ******, ** *6710 . 260-***-**** . **********@****.***
EDUCATION:
Bachelor of Art, Information Systems
Indiana Tech (Cum Laude) G.P.A.: 3.6 / 4.0 scale
INFORMATION TECHNOLOGY EXPERIENCE:
Dashboard Developer September 2009 -
June 2010
Hendrickson Kendallville,
IN
o Utilizes VB.Net to develop web-applications to meet customer needs.
o Creates web based applications to implement business intelligence
o Implements and utilizes ASP.Net, JavaScript, CSS and HTML.
o Creates database schema's utilizing Microsoft SQL Server 2005.
o Implements triggered events, functions, stored procedures and views to
manipulate and present accurate data.
IT Volunteer May 2009 -
September 2009
Indiana Tech Fort Wayne,
IN
o Developed SharePoint sites to conform to customer needs.
o Utilized SharePoint web based development tools as well as SharePoint
Designer.
o Diagnosed hardware and software repairing as necessary.
o Utilized analytical problem solving skills to resolve complex
problems.
o Effectively communicated with customers to ascertain the scope of
issues.
o Assisted in resolution of help desk tickets.
ITDP Intern April 2007 - May 2009
Navistar Inc. Fort Wayne, IN
o Utilized Java (J2EE) to develop applications in both Web and client
based environments.
o Developed applications in Eclipse environment with integrated JBoss
Developer Studio.
o Implemented and utilized AJAX, JavaScript, HTML, CSS, Java Server
Faces, and Java Server Pages in development of web applications.
o Implemented and maintained Apache Tomcat web server for applications.
o Familiarized with IBM's Tivoli Access Manager.
o Utilized and developed relational database schema's using both Oracle
and My SQL.
o Created views, functions, synonyms and triggered events within
database to streamline retrieval of information.
o Stayed abreast of relevant technologies.
o Implemented security measures within applications to prevent
unauthorized access to restricted information.
Shannon Bender
203 Cranberry Run . Avilla, IN 46710 . 260-***-**** . **********@****.***
Independent I.T. Contractor July 99 - April 02
RollOuts, Inc. Chaska, Minnesota
o Configured and installed PCs and printers as well as performed
maintenance in both Microsoft and UNIX based environments.
o Communicated clearly both verbally and in written format with RollOuts
Inc. and customers.
o Evaluated, implemented, diagnosed and repaired client machines and
operating systems.
o Planed, executed and diagnosed local area networks including TCP/IP,
Client for Microsoft Networks as well as network resource sharing.
o Demonstrated strong skills in communicating technical ideas to non-
technical customers.
CERTIFICATIONS / CLEARANCE:
o Network +
o Cisco Networking Basics
o Secret Clearance - Active
OTHER EXPERIENCE:
Aircraft Maintenance Technician February 09 - Current
Indiana Air National Guard
(Active - June 2010 - Current)
Fort Wayne, IN
Department Manager December 02 - April 07
Wal-Mart Stores Inc. Kendallville, IN
o Supervised, directed, assisted and mentored employees.
o Tracked Inventory levels and trends to ensure adequate inventory
levels were maintained.
o Analyzed previous sales as well as projected future sales forecasts.
Confinement Officer February 98 - December
02
Allen County Sheriff's Department Fort Wayne, IN
o Works with all levels of government law enforcement.
o Maintains accurate daily records pertaining to various events.
o Supervises and ensures incarcerated individuals meet various
appointments.
o Analysis and prevention of potential safety issues.
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