Customer Service Sales

Kyle Repak

**** ************

Hoffman Estates, IL 60169

847-***-****

****.*****@*****.***

Midwest Air Technologies - Contract position June 2010-present

Inventory/Demand Planner - Long Grove

. Developed specific forecasting models for multiple clients based on

customers needs and indicators to minimize inventory and maximize

sales

. Responsible for the forecasting and maintenance of over 1000

individual part numbers and their manufacturing components

. Implemented overseas factory efficiency standards by having the

forecasts of part numbers for long periods of time dictate current

manufacturing output

. Identified 11 million dollar excess in inventory through data analysis

. Monitor specific client fill rates from overseas factories and

communicated to customers on a weekly basis

. Trained program managers in proper forecasting techniques and the

importance of an accurate forecast

Sears Holding Corporation May 2008-March 2010

Inventory Analyst - Hoffman Estates

. Forecast and monitored inventory flow throughout the supply chain for

4500+ SKU's and provided effective decision making information to

management

. Worked to create efficient methods of replenishment while managing and

maintaining a budge of $22 million in inventory

. Analyzed and reported inventory levels throughout the supply chain to

identify required actions to prevent shortages, reduce inventory and

minimize inventory investment

. Worked closely with distribution centers and suppliers to ensure

product availability and scheduling

. Supported forecast demand by interfacing with sources

. Led operations projects, including extensive data mining and analysis,

to support business needs to achieve desired performance goals and key

metrics such as inventory turns

. Developed inventory reports and metrics to increase supply visibility

and communication between vendors and management

. Ability to accurately analyze and manage the proper placement levels

of inventory

. Developed and incorporated a disaster strategy for seasonal items

which lowered Non-productive inventory by $150k and increased sales by

20% for a $6 million line

. Worked in fast paced environment, strong communications skills, worked

independently and made timely decisions

Bed, Bath & Beyond - Big Box - Housewares Feb 2005-May 2008

Project and Department Manager - Schaumburg

. Managed department with over $500k in inventory and $800k in sales

. Managed inventories levels to achieve goals

. Implemented new merchandising strategies for department that was

adapted for all locations chain wide. Experience with plan-o-grams

. Involved in the development of training tools by communicating with

the corporate office to be used as standards nationwide

. Conducting training sessions for superiors on set-up, maintenance and

instruction for department

. Trained, mentored and developed the staff of multiple stores

throughout the country for strategic planning and daily operations

. Reviewed monthly sales results and implemented action plans to improve

sales and margin rates

Walgreen's April 1998-December 2004

Store Manager - Several Store locations

. Ensured execution of corporate directives through proper time

management and delegation

. Responsible for merchandising of entire sales floor for optimal

inventory levels

. Supervised 30+ employees on daily basis focusing on motivation,

training and customer service

. Responsible for Profit and Loss statement

. Experience with multiple computer systems for store management

COMPLETED TRAINING PROGRAMS & AWARDS

Executive Business Assistant Manager Course

Business Communications Course

Continued Customer Service Course

Certified Pharmacy Technician License

Recipient of "Show and Sell" award multiple times for increased

profits

Completed 12 Module Training Program

COMPUTER SKILLS

Manugistics/JDA, SAP, AS/400, Microsoft Office, EDI, and other Custom

programs

EDUCATION

Harper College - Palatine, IL

Inventory Control

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