Training Management

Professional Goal:

My passion is helping people. I offer over ten years of training and

development experience. I also have advanced technical skills. My degree in

Business Administration provides the ability to see the big picture in all

projects and training situations. I desire to bring my knowledge and

experience to a successful team environment.

Professional Experience:

Raytheon Professional Services Novi, Michigan 01/10 - 03/10

Instructional Designer

. Designed and developed online courses

. Assisted co-workers with quality control of web based training

Con-Way Inc. Ann Arbor, Michigan 01/08 -

05/08

Learning & Development Specialist

. Designed e-learning courses for approximately 30,000 employees

. Acted as the Learning Management System (LMS) implementation

project leader

. Performed instructional design steps for company sales program.

. Arranged conference calls with upper management to facilitate

learning needs.

. Conducted a needs analysis to determine the best LMS for the

company

. Assisted colleagues with e-learning and course development

techniques

DFCU Financial Dearborn, Michigan 06/99 - 4/07

Instructional Designer/Instructor I

. Designed and Conducted "Train-the-trainer" courses

. Trained employees on system upgrades

. Evaluated new training programs and the purchase of new

equipment

. Designed, developed and conducted training classes on numerous

subjects (sales, leadership, technical courses, regulations etc)

. Facilitated courses bi-weekly.

. Conferred with management and conduct a needs analysis to

determine departmental direction

. Created training and budget reports at the end of each fiscal

year

. Administrated the company's learning management system

. Administrated the company's computer based training system

Gage Marketing Company Plymouth, Michigan 10/96 - 06/99

Lead Computer Operator

. Supervised and trained all new Computer Operators

. Worked 6 to 7 days a week and was on-call 24/7.

. Worked hand in hand with Programmers to assure quality

Battle Simulator Tech Seoul, Korea 02/95 -

05/95

Computer Instructor

. Conducted technical training for military personal on a battle

simulation system

. Responsible for cross-training co-workers on several battle

simulators

U.S. Army Osan Airbase, South Korea 09/92 - 02/95

Imagery Analyst (Primary Presenter)

. Trained new soldiers on imagery collection software and

techniques

. Presented imagery findings and conducted tours for high level

military and civilian personnel

Skills:

. Excellent verbal and written communication skills

. Ability to complete complex, deadline driven tasks independently

. Able to lead groups in the classroom and on projects

. Considered the company expert on Microsoft Office

. Able to program in Visual Basic, HTML, Java Script, and other

languages at a basic level

. Exceptional presentation skills

. Proficient in advanced levels of Microsoft Office

Achievements:

. Created several Microsoft Access databases used by the company.

One is used to track teller statistics and report on them for

performance appraisals.

. Implemented the first computer based training in the company

. Acted as the administrator for the company's Leadership and

Development program

Certifications:

. BrainShark Author Certification (2008)

. IBM/Lotus Learning Management System Certificate (BDTC,2006)

. Content Authoring Tool for e-learning programs Certificate

(infoSource, 2006)

. Advanced Instructional Design Certificate (Langevin, 2004)

. Instructional Design Certificate (Langevin, 2002)

. Presentation Skills Workshop (In-house, 2001)

. Introduction to Training Certificate (Langevin, 2000)

. Intermediate UNIX Certificate of Completion (Eastern Michigan

University, 1998)

. Honorable Discharge (Army, 1995)

. Equal Opportunity Certificate of Completion (Army, 1993)

Education:

University of Phoenix

Degree: B.S. Business Management

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