Manager Customer Service
Resume:
Larry Taffel
**** ********* **** ******, ********, GA 30068
Phone: 678-***-****
Email: ***********@*****.***
Objective
To obtain a challenging and rewarding position where my training,
experience, education, and leadership will be fully utilized to further
organizational goals.
Summary of Qualifications
Over 25 years of experience in management, leadership, customer service,
and outside sales. Excellent communication skills, both verbally and
written, organizational, interpersonal, and problem solving experience. A
dedicated team player with a strong work ethic. Self motivated and willing
to accept responsibility.
Employment History
Regional Manager of Corporate Development, DeVry University, Atlanta, GA
May 2008-May 2010. Managed 6-8 Managers of Local Accounts (Outside Sales)
in GA, FL, NC, VA.DC, PA to penetrate corporations to sell education/
training through workshops and other lead generating events. Promoted from
Assistant Regional Manager on February 1, 2010.
Manager of Business Development, PremierScript, Atlanta, GA October 2007-
April 2008 Negotiated contracts with cities, counties, hospitals in GA,
NC, and SC. Made complex presentations to risk managers, claim managers,
CFO's, and Third Party Administrators.
National Account Manager, University Alliance, Atlanta, GA March 2005-June
2007.Negotiated national agreements with Fortune 500 companies. Sold Six
Sigma, Project Management, and Strategic Organizational Leadership to
cohorts at Fortune 500 companies. Increased revenue by 300%.
National Corporate Manager, DeVry University, Atlanta, GA August 2003-
March 2005 Started as a Corporate Development Specialist for 11 months
before promotion to being the 1st National Corporate Manager in 2004.
Negotiated contracts with Motorola, Boeing, FedEx Ground, and UPS-N.
Central Region. Trained 30 Corporate Development Specialists regarding
partnerships. Trained new hires during onboarding process.
Director of Corporate Relations, Shorter College, Atlanta, GA June 2002-
July 2003 Ranked # 1 in Business Development Specialist Stack Rankings for
IPD Institutions. (Apollo Group entities; own U. of Phoenix). Scheduled 80
Ed fairs yearly; averaged > 200 leads per month.
Corporate Partnership Manager, American InterContinental University,
Atlanta, GA February 2001-June 2002 Increased monthly lead generation
by 200%. Negotiated corporate partnerships.
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Education
Johns Hopkins University Baltimore, Maryland (Freshman & Sophomore)
Emory University Atlanta, Georgia BBA in Management / Marketing
References
John Pope Area Manager for Giunti Labs @ 302-***-****
Emilie O'Leary, Founder of Oxel Company @ 404-***-****
Eliot Feldman, SE Manager for Herzing University @ 414-***-****
Dorothy Martin, LearningLINK National Program Manager for Verizon Wireless
Bob Gawne, Military Education Liaison for DeVry University @ 561-***-****
Contact this candidate