Customer Service Manager

NICK KEITEL

*** *. ******* ***. #***. 310-***-****

Brea, CA 92821 **********@***.***

SUMMARY

Experienced in receiving lead position, WMS, Lean manufacturing, Microsoft Office, forklift driving,

material handling, data entry and customer service. Responsible, dependable, detail oriented with strong

communication and team skills. A.S.S.E Certified Forklift Trainer- Forklift Certified. Able to lift up

to 100 lbs.

PROFESSIONAL EXPERIENCE

LIVING SPACES FURNITURE, Brea, CA

Floor prep

• Unload and assemble incoming inventory

• Arrange furniture on sales floor

• Use RF scanner to maintain inventory accuracy

• Effectively communicate with management about all inventory issues

CAPITAL ASSET SERVICES, Brea, CA September 2009 - March 2009

Courier

• Make daily deliveries.

• Enter data error free.

• Maintain files.

• Established reputation for outstanding customer service.

MENLO WORLDWIDE LOGISTICS, HURLEY KNH April 2008 – August 2009

Inbound Team Leader

• A.S.S.E Certified Forklift Trainer

• Certified Forklift Driver since 2007

• Reach Truck, Cherry Picker, Clamp, Pallet Rider

• Utilize Excel, Outlook, Word

• Process up to 100,000 units per day

• CPR certified

• Communicate effectively with management and customers

• Trained numerous workers

• Excellent attendance record and punctuality

UPS, Newbury Park, CA December 2006 –August 2007

Air Dock Worker /Sorter

• Completed HAZMAT training

• Handled up to 4,000 pieces daily.

• Operated RF Scanner and conveyor belt system

• Security Clearance for Air Freight

EDUCATION

Graduate, Laurel Springs High School, Ojai, CA 2005

REFERENCES

Tiffany Winchester, Office manager, Capital Asset Services, Inc.

Front desk 714-***-**** ext. 103

Cell phone 714-***-****

PERSONAL REFERENCE

Sue Campion, Paralegal

Home phone 562-***-****

Contact this candidate