Customer Service Technician
Resume:
Kayla Favela
El Centro, Ca, 92243
Objective
To obtain a challenging position in a fast-paced environment that would allow me
to apply the skills that I have acquired through my education and work
experience, I also have excellent organizational skills and multi-tasking skills,
with the ability to adapt to new challenges. I am looking to expand my
opportunities and grow as an individual as well as with a company.
Skills
10 key
Account Transactions
Answer Phones
Cashier
Customer Service
Facility Check
Inventory
Knowledge of Medical Terminology
Mail Clerk
Maintain Accurate Files
Office clerk
Office cleaning and Organizing
Outdoor cleaning
Schedule Appointments
Shipping and Receiving
Storage Cleaning
Dusting
Moping
Sweeping
Take Messages
Truck Rental Agreements- Penske
Check-In Vehicles
Check-Out Vehicles
Attachment of carriers
Type 45 Wpm
Various Computer Skills
Various Office Skills
Employment
Present – 6/24 /08
Interstate Mini Storage El Centro, Ca
Assistant Manager
10 key items
Account Transactions
Answer Phones
Clean and Maintain organized office
Collection Calls
Copy, file and fax documents
Customer Service
Daily Computer Usage
Daily Walk Through
Individual Storage Cleaning
In Store Sales
Lock Checks
Mail Clerk
Maintain Accurate Files
Maintain and Clean Storage Facility
Move Clients In & Out
Monthly Inventory
Sells over phone
Payments over phone
Process Pre-Liens, Liens and Late fees
Truck Rentals
(In business with Interstate Mini Storage since March 2010)
Penske Truck Rental El Centro, Ca
Customer Service Representative
Reservations and Quotes
Truck Rentals and Servicing
Attach Carriers
Check-In Trucks
Check-Out Trucks
06/20 /08– 01/22 /2008
Tryden staffing Brawley, Ca
Sign Spinner
Able to hold 50lbs
Maintain spins and long hours standing
05/2005 – 09/2005
Pat Miller and Associates El Centro, Ca
Office Assistant
Answer phones
Assist walk-in clients
Cashier
Copy, Fax, and File documents
Mail Clerk
Schedule meetings/ appointments
Take Messages
Type 40 Wpm
Education
09/10/2010 – 1/2010
Imperial Valley Regional Outreach Program El Centro, Ca
*Pharmacy Technician Program
C.A. License Pharmacy Technician
P resent – 2/2008
Imperial Valley College Imperial, Ca
Pharmacy Technician
*AHP100 Medical Terminology
*AHP108 Intro to Pharmacy Tech.
*AHP120 Pharmacy Technician Body Systems I
*AHP140 Pharmacy Technician Operations
*BIO 90 Anatomy And Physiology For Health Occupations
*CIS 100 Computer Literacy
*CIS 101 Introduction to Information Systems
*ENG 98 Basic English Composition
*Eng 99 Basic English Composition
*Math80 Beginning Algebra
*Math 90 Intermediate Algebra
2004-2007
El Centro, Ca
Southwest High School
General Studies
REFERENCES AVAILABLE UPON REQUEST
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