Management Manager
Resume:
Tracey Robst
**** ********** ***. *. ***. ***
Jacksonville, FL 32256
**************@*******.***
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Objective
Position as a At Home Data Entry.
Abilities
• 3 years of Senior Document Management and Outsource Management.
• Excellent written and verbal communication skills, with an eye for detail
• Extremely productive in a high volume, high stress, environment
• Proficient in self and team motivation
• Highly productive in the use of Excel, Microsoft Word, Power Point Presentations, and
WebEx Meeting and Conference for overseas training and development.
• Self starter with a can do attitude
Employment History
2007 -2010 Alignnetworks, Jacksonville, FL
Senior Document Specialist/Head of Overseas Division
• Manage and over see the sort and saving of all documents received via fax/email/mail.
• Gather statistics and overall performance to create metrics to show progress to determine
patterns of error or to help in the decision of more associates, using Excel spreadsheets
and Power Point presentations.
• Assisted in the creation and development of the therapy management and file saving
management system.
• Develop and train new associates and new management in the culture of Jon Gordon’s
“Energy Bus” and “No Complaining Rule” to remain on a positive and forward path.
• Develop and manage teams both in office and overseas for file management. Using
WebEx meeting and conferencing to train and develop overseas associates.
• Answered inbound calls in support of customer needs. Entering patient information and
scheduling physical therapy.
2003 - 2007 WalMart, Jacksonville, FL
Department Manager
• Answered inbound calls in support of customer needs.
• Receive and enter customer data for approval of cellular service.
• Assist with other departments when needed.
• Manage team and set performance goals and schedule.
Education History
High school Graduate, Heri Homeschooling 2001-2004
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