Life Insurance Software
Resume:
Elizabeth Amos
Olympia, WA 95802
Summary
Applications Programmer/Analyst with proven experience in developing,
enhancing and maintaining large and small applications in a corporate and
government environment:
. Completing projects on-time and on-budget across the entire Software
Development Life Cycle SDLC, including requirements gathering, business
analysis, design, development and coding, testing, documentation and
implementation.
. Implementing application testing - creating test plans, developing,
implementing and monitoring test cases, analyzing test results, resolving
test defects; unit testing, system testing, integration testing and
parallel testing.
. Translating technical subjects in a non-technical language for the
business users and translating business subjects in a technical language
for IT peers.
. Mentoring and training IT peers and business users.
. Analytical, flexible, self-starter, positive outlook, strong organization
and communication skills.
Specialties:
TECHNICAL SKILLS
Languages: COBOL, Assembler, CICS, ADSO, DB2 SQL, CICS, DYL280, SAS, UNIX,
and proprietary BASIC BBX in UNIX platform
Databases: DB2, VSAM, ISAM
OS/390 IBM Mainframe platform using OS/JCL, MVS TSO/ISPF, FileAid,
NAPERSOFT, Xpediter (batch and online), QMF/Spufi; Control-M, TWS; CA-7,
CA-11 scheduling information, Panvalet, ChangeMan, SCLM; Microsoft Suite
(Word, Excel, Access), Microsoft Visio, Outlook. UNIX platform using UNIX
scripting and BASIC BBX.
Accomplishments:
Developed and wrote an automated balancing system for the mainframe and
UNIX widely used in the company today. This was written to meet SOX
requirements to validate files from 1 application to another (sending and
receiving jobs). This application saved the company time and money by
catching errors before they became major problems.
[pic]
Experience
. Sr. Applications Programmer/Analyst
ING
Public Company; ING; (Financial Services industry)
September 1990 - December 2008 (laid off due to economic downturn)
Assigned to Employee Benefits at ING (in Minneapolis, formerly Reliastar
Life Insurance, formerly USLICO) offers traditional and universal life
insurance products as well as voluntary insurance products.
I was also a member of the Financial team and worked on general ledger
applications, federal and statutory insurance reserves requirements, and
state audit requirements. We were audited by many states (i.e. Texas,
CA, CT, etc.) I interacted directly with users, actuaries, accountants,
and auditors. Provided production 24/7 production report.
DUTIES:
Leads the identification and definition of applications architectures,
components and interfaces, design of data model, data/information flows
and security design.
Provides practical, expert knowledge of technical design alternatives and
the implications of each approach, participating and many times leading
phases of the software development cycle. Identifies business value and
cost for business and IT partners.
Delivers software engineering designs and programs for new and existing
products (enhancements and new product development) that meets business
needs. Keeps current on best practices in technology, and market place
trends(including business competitors and technology vendors).
Identifies data needs, including access, security, quality and
maintenance requirements. Influences and clearly relates technical
alternatives to business objectives, using effective communications with
customers and stakeholders.
Recommends design alternatives, considering benefits and limitations to
users based on in-depth understanding of business needs; may code very
complex or high risk components.
Provides technical direction and coaching to software developers and
associate software developers in application development activities.
Adheres to all organizational and IT policies and process for software
development and project management.
Investigates and analyzes customer requests and needs. Designs, codes and
tests solutions to these requests for two major Life Insurance
applications. Participates in on-call rotation, completing job abends,
analyzing problems and bugs. Creates ad-hoc and audit reports. Documents
job flows, data flows and problem resolutions.
. Sr. Applications Programmer
Contra Costa County Government, Martinez, CA
(County Government)
1985 - August 1990
Investigated and analyzed customer requests and needs for the Social
Services and Personnel departments of Contra Costa County, CA. Designed,
coded and tested solutions to these requests. Answered questions for
business users and IT peers. Participated in on-call rotation. Documented
job flows, data flows and problem resolutions.
I was the primary programmer for the EDS vendor Welfare System and the
MSA vendor personnel system all written in COBOL/CICS.
. Applications Programmer Trainee/ Programmer Analyst
USLICO (now ING, was rehired in 1990)
Public Company; Financial Services industry)
1981 - 1985
USLICO is now part of ING Americas. I was hired as a programmer trainee
and mainly worked on mainframe applications using Assembler and COBOL.
During this time, I was given the opportunity to write the Automated
Letter Processing System to generate letters which are triggered by
certain transactions. This is still used by the company with an
interface to NAPERSOFT.
Investigated and analyzed customer requests and needs. Designed, coded
and tested solutions to these requests. Wrote programs in Assembler,
Cobol, SAS, and dyl280 to meet customer requirements. Participated in on-
call rotation, completing job abends, analyzing problems and bugs.
Created ad-hoc and audit reports. Documented job flows, data flows and
problem resolutions.
Education
. Strayer University
BS, Computer Information Systems, 1992 - 1996
. Computer Learning Center, Alexandria, VA
Programming Diploma, 1981 (10 months course full time)
. Northern VA Community College
Accounting and Computer Courses, 1983 - 1985
Contact this candidate