Administrative Assistant Customer Service

*** ********* ***** 843-***-****

Circle Cell 843-***-****

Ladson, SC 29456 E-mail

*******@***.***

Stephanie Delesline-Mack

Objective Seeking a motivating and highly challenging field. I

possess strong communication skills, excellent

interpersonal skills and a positive "team player"

approach responsibilities.

Qualifications High School graduate. Good organizational skills and

the ability to effectively handle multiple priorities

and deadlines. Strong verbal and written

communication skills. And strong math skills. Self

starter, punctual, and a people person.

Work experience 07/08-Present JC Penney

N. Charleston, SC

Customer Service Associates - will have excellent

organizational and communication skills and a genuine

love of working with the public. You must possess a

pleasant personality, the ability to prioritize

multiple tasks, flexible availability, and the desire

to service a high volume of customers quickly and

efficiently.

06/03 -07/07 The Talking Phone Book N.

Charleston, SC

Administrative Assistant - responsible for running

daily and weekly reports and sales department.

Receive e-mail and forwarding it to the right

department. Maintain database using microsoft word

and excel. Responsible for invoicing, maintain memos,

check paperwork submitted by sales daily, answer

incoming calls, greet and assist visitors, maintain

log of complaints and customer suggestion, research

newspaper subscriptions for new leads and input in

diad. Participate in projects as assigned and attend

scheduled clerical meetings.

04/00-10/02 UPS Freight Services(Formally known as

Fritz) N. Charleston, SC

Administrative Assistant - responsible for

Administrative support for office an individual. I

supply information, maintain files and relieve

officials of minor administrative and business

detail.

Accounting I - responsible for general ledger and

preparation of statements and financial reports.

Maintain all payments records, prepares, and

compiles, posts, and bill data to customer accounts,

Input data from timesheet and timecard to

computerized payroll system.

04/98-02/00 Fritz

N. Charleston, SC

Receptionist - responsible for operating multiple

call telephone console and routes calls to the

appropriate person or location. Trains relief

operators. Greets vendors, customers and other

visitors, and assures that they are escorted to the

proper office. Maintain pertinent telephones and

visitor records perform clerical, typing and other

related duties, logging in the checks and keeping up

with the invoices.

06/97-09/97 Allied Terminal

N. Charleston, SC

Inventory Clerk - responsible for heavy data entry,

light typing, verifying the BOL'S against the

inventory reports, copying inventory reports for

distribution internally, faxing inventory to

customers, keeping the customers/carrier notebooks up

to date and in order, making customer/carrier cards,

& customer contact.

09/93-06/97 Roper Hospital

Charleston, SC

Financial Services Clerk - I provided clerical

services. My responsibilities is coordination of

medical record, preparation of worksheets for

auditors; posting of account adjustments into the

SAINT system, scanning and retrieval of remittances

and other documents, matching UB92 forms and HCFA

details to financial records.

File Clerk - responsible for pulling ledgers (bills),

for various duties with in the department such as,

making corrections and sending itemized copies to the

patients for clarification purposes. For those bills

that are in archives, I retrieve them from the imager

(computer) machine and occasionally answer the

phones.

Education Gordon Garrett High N. Charleston, SC

Computer Skills Basic computer skills, Lotus 1-2-3, WordPerfect,

MS-Dos, Windows'95 & '98, Excel 1 & 2, Spreadsheet,

PowerPoint, Ten Key Calculator, Microsoft Office,

Quick books & Switchboard Operators.

Contact this candidate