Customer Service Administrative Assistant

Shantamikia Har t

**** ****** **. **

Atlanta, Georgia 30311

**.******@*****.***

678-***-****

Objective:

I am a self-motivated, detail-oriented, customer-friendly individual who leads by example

and establishes a professional work environment based on respect. I am seeking to grow

w ith a great company.

Skills

• Customer Relations

• Demonstrates Strong Communication

• Establish Rapport with Clients

• Proficiency in MS Word, Excel, and Power Point

Experience

Russell H J & Company

Office Associate

Atlanta, Ga. 2003-2004

• File documentation

• Greet vistors

• Operates mulit-line phones and relay messages

The Home Depot

Cash Handler

Atlanta, Ga. 2004-2006

• Accounting for cash as is it received

• Adequate separation of duties and checks and balances, which includes cash collecting,

depositing, reconciling and reporting

• Counting down all cash drawers and cash pick ups

R&B Enterprise

Administrative Assistant

A tlanta, Ga. 2005-2007

• Create and modify documents using Microsoft software

• Type and word process documents as needed

• Perform general clerical duties

Wal-Mar t

Customer Service Manager

Atlanta, Ga. 2006-2008

• Assist in hiring the most qualified applicants for the front-end

• Supervise and schedule cashiers and ensure compliance with payroll budgets

• Train, coach, and mange all cashiers in all front-end policies and procedures

Target

Guest Service Team Member

Atlanta, Ga. 2008-Current

• Act as a receptions, giving information and directing the public

• Maintained cash register

• Provide assistance to customers

Education

Associate Degree: Computer- Aided Design/ A rchitectural Drafting

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