Customer Service Human Resources
Resume:
Lekisha Bannister
Chicago, IL 60653
****************@*****.***
Objective To obtain a Full-Time position in a professional
organization that may offer future opportunity for
advancement.
Experience Business Manager
01/2010- Present Chicago Public
Schools Chicago, IL
Responsible for financial and accounting aspects
including accounts payable, accounts receivable,
cash management, deposits, journal entries, and
revenue recognition
Oversee the collection of all revenues and monitor
the cash flow of all school funds.
Creates and applies fiscal control and procedures
of monthly and yearly reports including internal
accounts and school budget.
Administer human resources functions: recommending
and implementing employment policies, managing
employee recruitment, benefits administration, and
managing payroll process;
Financial Analyst
11/2008-01/2010 Chicago Public Schools
Chicago, IL
Performed various accounting duties related to the
budget and financial transactions.
Conducts financial, statistical, and analytical
studies; prepares and assists in the preparation of
financial reports and statements.
Prepared daily revenue reports, monthly
revenue/expense variances, and budget summaries.
Support departmental leadership in the process of
developing the annual operating/capital budget and
the long-term financial plan.
Student Finance Advisor
05/2005- 11/2008 DeVry University
Tinley Park, IL
Counsels prospective and current students/parents
on eligibility of Title IV funds, and various
financial aid programs.
Remains current on federal and state regulations
related to student eligibility and guidance.
Investigates and resolves student and parent
financial concerns.
Cash Management duties including receipt of
payments and posting to accounts
Provides excellent customer service t o students,
parents, and staff.
Accounts Specialist
10/2003- 05/2005 National University of
Health Sciences, Lombard, IL
Review, add and modify accounts for accuracy of
financial aid awards, expected financial aid and
billing accounts.
Analyzes assigned accounts and conducts other
research as necessary to respond to inquiries and
resolve discrepancies; identifies problems or error
in accounts; determines appropriate corrective
actions within established guidelines and refers
for action as appropriate.
Processes various accounting and student service
documents including, but not limited to, those
related to payment plans, student account refunds,
insurance billing, and third party contracts
ensures actions are in accordance with established
guidelines.
Education 07/2010- Present Keller Graduate school
of Management Tinley Park, IL
Masters of Public Administration
Emphasis in Non Profit Organizations
3.5 GPA
08/2002-12/2006 Chicago State University Chicago,
IL
Bachelors Liberal Arts
Major: Business Administration
Minor: Finance
3.5 GPA
Computer Skills MS Excel, MS Word, Ms Internet Explorer, MS
PowerPoint, Power Faids, AS400, Oracle, CMS,
SharePoint, Kronos, and IMPACT.
References References are available upon request
Contact this candidate